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It's all very well
to think about re-branding yourself. But all your efforts will be wasted
if you hide your light under a bushel. And, unless you have a multi-million
pound budget to pay for airtime or advertising hoardings, you will have
to rely on word of mouth to promote the New You. Yes, we're talking
about networking.
Many people throw
up their hands in horror at even the mention of the word. It conjures
up images of old school ties or having to fawn and be insincere to people
you don't like in order to get ahead.
In reality, networking
is simply a technique for increasing the number of meetings you have
with people, and making the most effective use of those meetings. And
it's an increasingly important technique in achieving your career goals.
More and more people are finding that jobs are offered through personal
relationships between individuals rather than formal recruitment processes.
You just need to
be able to talk to people, listen to what they have to say, and present
yourself well to them. Does that sound so sinister or even difficult?
Analyse your
network
First of all, you
need to think about who you know. More than one of my clients has protested
that, "I don't know anyone important!" But the whole point
of networking is that you do not actually have to know anyone "important"
to start with. If you network effectively, you will be able to forge
links with people that you had not previously met before, building increasingly
more useful relationships as you go. Websites such as www.sixdegrees.com
argue that any individual in the world is, in theory, only six "degrees
of separation" away from anyone else.
But you need to
start with the people that you know. Start by writing down a list of
everybody that you know. Think about all the people you know in your
current job and your current organisation. Then colleagues from previous
employers. And what about customers or clients that you have worked
alongside of? And suppliers or people you might have met at conferences
or trade fairs?
But don't stop at
just your work contacts. Move on to different spheres of your life.
Think about people you were at university or business school with. And
what about people at that voluntary association, sports team, or community
group that you might belong to?
If you're diligent
with the task, your list will probably be several hundred people long.
So you need to prioritise the individuals according to how they might
be able to help you. For example, if you are looking for a new job,
you might want to identify people who work in the right industry first.
Prepare to present
yourself
The approach you
take to getting in touch will depend on what you want to achieve. So
it's worth investing a few minutes to decide your purpose for networking.
Are you going to network passively - for instance when you bump into
people? For example, your goal may simply be "to keep in touch
with people in my industry in case a good job opportunities arise"
or "to raise my profile within my current company". Or are
you actively seeking a new role or career move right now? If it's the
latter, you need to chase and cajole the many people that you know.
If you are chasing
people, try to set up face-to-face contact. Go out of your way to meet
them - for a drink, at their offices or whatever. But it is so much
easier to build a rapport with someone in person than by email or over
the telephone.
Whatever your goals,
it's important to think about the five "I"s of networking
Identification
When you meet someone, it's only polite to "identify" or introduce
yourself. But you need to be able to summarise who you are and what
you do without a lengthy speech that will only bore people.
Think "elevator
speech". Imagine that you happened to get into a lift with the
Chief Executive of your dream employer or a business maverick like Richard
Branson. You only have twenty seconds to talk about yourself before
he gets out of the lift. How would you describe who you are and what
you do? Remember though, you only have 20 seconds before the lift doors
open and he exits your life forever!
Icebreaking
Nerves can prevent some people from wanting to network. The thought
of talking to someone very senior can put some people off from wanting
to network. But remember that senior people are still human.
"They still
s**t, shower, and shave," quips Steve Cuthbertson, a line trainer
with a British airline. And it's true that even the most senior people
still have families and personal relationships, probably hate bad weather
and traffic, and more than likely enjoy at least the occasional drink
or two! So, you can always rely on common topics of conversation to
break the ice.
Information
gathering
Often, the whole point of networking is to find out what's going on
that could help you to achieve your goals. Perhaps you want to know
about industry developments. Or maybe you are more interested in the
job market. Even if you are only interested in raising your profile,
you need to appear conversant with the businesses of other people.
Whatever your goals,
you need to have questions to probe gently for the information that
you need. If you have the time to prepare, "rack your brains for
questions relevant to the industry they are in," suggests Dave
Batten, IT manager at a firm of strategy consultants. "But make
sure that you listen to what they say. There is nothing worse than them
asking you a question based on what they were talking about, only for
you to have no idea how to respond."
Impression
Sometimes, networking is as much about the impression that you leave
people with as what you actually said. So what impression do you want
to create in other people's minds? Are you, for instance, trying to
showcase your talents? Or are you trying to convince someone that you
are trusthworthy enough for a business deal? Each objective might involve
different approaches. The details count here too. For example, do you
want to leave people with your business card? Or would that be seen
as being too pushy?
But the most important
impression you must leave people with is that you were genuinely interested
to talk to them. People hate feeling that they are being used, says
Harriet, a media specialist in London. "Most importantly, be enthusiastic
when you ask people what they are doing," she advises.
Introductions
Sometimes, the person you are talking to may not have the information
you need. So what you're really after is introductions to further contacts
that you can speak to. Again, some people feel inhibited in asking for
introductions to other people. But it's quite simple really. You might,
for example, say: "That sounds interesting. Do you happen to know
anyone that I could talk to about that?" And, as long as you are
polite, the person you are talking to will usually be only too happy
to help you out.
Sometimes, networkers
worry that there's nothing "in it" for the people that you
talk to. But that's untrue - networking is a two-way street. So the
people in your network could come back to you with questions and seek
your advice too. And, just put yourself into the shoes of the people
you talk to. If someone approached you and asked you about your job
and your views of your industry, how would you feel? Most people feel
flattered and only too happy to talk to them!
Maintaining your
network
Networking is a
powerful technique for meeting more people, gathering information, and
raising your profile. But it can be time-consuming. And sometimes it
can be frustrating and fail to deliver what you want. "No matter
how expert you think you are at networking or how great the contact
is, never assume it will get you what you want," warns Andy, a
management consultant with a 'Big Five' firm. "You may think you've
struck gold one day only to discover that you've been completely forgotten
the next day".
So, rather than
relying on a small number of contacts, good networkers will instead
maintain a large and diverse group of contacts. After all, now that
you have made contact with these people, why waste all that effort now?
How you maintain
your contacts is up to you - just make sure you do it. For some, a Christmas
card may be enough. For others, it may be an occasional email or phone
call. But do think about what is most appropriate for each individual
that you know - you don't want people to feel that you are either hassling
or neglecting them.
One tip that I've
found invaluable is to ask for people's business cards, and then to
write a couple of notes on the backs of them. Especially at conferences
or events where you may pick up dozens of cards, it will help to jog
your memory of who they are and what they do.
As time passes,
some contacts will move on - but at the same time you will make new
contacts. Your network will grow and mature. But hopefully you should
find that your network will provide you with information, career and
business opportunities that may occasionally be unexpected, but always
welcome.
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Dr Rob Yeung is a Senior Consultant at Kiddy and Partners, a firm of
organisation consultants and business psychologists based in London
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