Sally Duff

Sally Duff is a consultant advising companies worldwide on their Recruitment, Employee Development, Team Building and Organisational Development.

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Different Interviewer

Sally's experience

Sally worked previously at Caliper UK as Country Manager and was closely involved in the establishment of the Company as a leading Consultancy in its field, running Caliper UK since January 2006. Prior to this, she gained over 10 years’ experience in a range of senior level HR and commercial roles, operating at a strategic level as a member of the senior leadership team, including holding directorships. She has a wealth of experience orchestrating effective recruitment, selection and retention strategies at all levels, from factory operatives to CEO and for all sizes and types of industry, from SMEs to global enterprises. Her expertise also spans development of individuals and teams and ensuring company people talent strategies offer “win win” outcomes for the employees and the organizations concerned.

Sally's style

Sally advises businesses on their employee life cycle strategies, including recruitment, selection, induction and development. Sally has recorded video tips for answering a range of competency-based interview questions and what to expect from psychometric assessments. Competency-based interviewing is based on the assumption that past performance is the best predictor of future performance. Interviewers want to find out specific examples or evidence of experience you have gained and what you personally did in particular situations and how you resolved any issues.

Sally also advises that psychometric assessments are generally split into two broad types, such as ability and aptitude testing (for which you can often ask for practice questions papers) and personality profiling, where there are no rights or wrongs; no pass or fail. She offers tips on how best to approach them if they come up in an interview.

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Select questions by Sally Duff

  1. Advice: Introduction to competency-based interviews.

  2. Advice: How can I prepare for a competency-based interview?

  3. Advice: How to answer competency-based interview questions.

  4. Advice: How to check you don't 'waffle'.

  5. Advice: Technique for answering complex questions with many parts to them.

  6. Tell me about a time when you have developed a strategy to grow business with one of your most important customers.

  7. Tell me about a time when you had very little guidance from your manager.

  8. Tell me about a time when you went the extra mile for a customer.

  9. What did you do when a something you'd planned had to change at the last minute?

  10. Tell me about a time when you were under pressure to meet a deadline - what happened?

  11. What is the hardest piece of feedback you had to give to a member of staff?

  12. What did you do when you were faced with a major obstacle at work?

  13. Tell me about a time when you took advantage of an opportunity that no-one else had spotted.

  14. Have you ever put your own plans on the back-burner, in order to help a colleague?

  15. Describe a situation where you had to work with a challenging colleague.

  16. Give an example of when you pushed too much, and on reflection it was the wrong thing to do.

  17. Tell me about a time where a new approach was needed at work, and you took it.

  18. Describe a serious customer complaint - What did you do? and what was the outcome?

  19. Have you had to 'hand-hold' a demanding customer? Why did you do it? and what was the outcome?

  20. Tell me about a time when your colleagues disagreed with you. How did you resolve it?

  21. How do I know the person you have presented yourself as being in interview is the person I will see while you are doing this job?

  22. Advice: What to expect from psychometric assessments.

  23. Advice: Questions to ask the interviewer at the end of the interview.