Actuary / Client Relationship Manager

Aon in either Edinburgh or Glasgow are currently seeking a Qualified Pensions Actuary who has post qualification experience managing their own portfolio of clients as a scheme actuary and client manager. Why would you not want to join one of the world leaders in the delivery of modern reward solutions to clients. Our professionalism and dedication to service are second to none and are amongst the main reasons why some of the world's most impressive clients choose us.

This is a pivotal role and you will have a proven track record in delivering effective client service. You will be responsible for maintaining and growing client income, this will be achieved by the identification and creation of new sales opportunities within client portfolios.
Relationship management with each client is key to this role. You will need a full understanding of their business, by meeting and communicating regularly and demonstrating an in-depth understanding of their requirements.

We are offering a competitive annual salary commensurate with experience + Discretional bonus + Car allowance and Flexible benefits package. 25 days holiday and you will have the option to increase this to 30 days in an attractive flexible benefits package

Aon Consulting in the UK employs 1,232 people at 12 locations nationwide and provides pensions advisory and administrative services to 1,500 clients. Our network of local offices and client-focused teams throughout the UK means that we never lose the personal touch in dealings with our clients.

Where applicable, to ensure that the requirements of the Financial Services Market Act 2000 are met in relation to Regulated Business carried on within specific specialist area.

To participate in a continuous professional and personal development including keeping abreast of statutory obligations and relevant FSA guidelines and legislation

Satisfy Aon Compliance criteria

- Key relationship owner for each client within portfolio.
- Build strong relationships Conduct an effective client entertainment programme.
- Maintain development plans for each client.
- Manage an active 'at risk' register, and take action where appropriate.
- Liaise closely with the Team Leaders and their teams and influence delivery to ensure that client commitments are met.
- Responsible for the prompt escalation of issues eg retention challenges, to CRD.
- Monitor regularly levels of client fees and profitability, and lead discussions to renegotiate fees where appropriate.
- Demonstrate a full understanding of Aon Consulting offerings, to maximise cross selling opportunities and champion new propositions.
- Work with Business development teams to deliver new services/new clients to the business
-Motivate the internal client team, keeping them updated on developments, providing feedback following discussions, and involving others in identifying service improvements where appropriate.


Good understanding of Employee Benefits/ occupational pension provision.
Exposure to service delivery and client management.
Relevant industry knowledge and or consulting knowledge coupled with sound technical capability.
Excellent working knowledge of the current legislation surrounding the industry and forthcoming changes and appreciation of the impact new legislation will have on the industry.
Knowledge and understanding of Business Financials
Experience/track record in relationship management and client service delivery.

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