September 30

• $92.5 Million Awarded for Mental Health Transformation State Incentive Grants, USA
• Watson Wyatt establishes Las Vegas office
• Private Client Services in Hong Kong 2005
• Google Talk: IM Service launched
• Usability Company and WebAbacus unveil new name and service
• Hanging on for the Blair-Brown handover makes everyone jumpy

September 29

• Best Practices in Customer Service and Store Performance Management
• iSuppli boosts LCD-TV shipment forecast
• Optiant Deploys Planner-Assisted Inventory Optimization
• Nissiana Hotel, Ayia Napa, Cyprus
• New GoDB LITE for making Series 60 applications
• Firenet Acquires ISP Broadsurf
• The Ski Club of GB’s ski adventure holiday programme
• Customers get their say on services
• Internet company has won industry's praise
• Fawlty Clips For Barclays
• Firms Given A Train Gain
• Public sector plays catch-up on CRM
• PPA and AOP argue against extension of copyright exemption online
• Free transport for Waitrose during closure
• SCO - OpenServer 5.0.7 OpenServer 6.0.0 : UnZip File Permissions Change Vulnerability
• Health service shake-up plan raises concern
• Mike Nelson, senior vice president, supplier services, Cendant Travel Distribution Services
• Morrisons make-over complete
• Microsoft introduces paid search service in France