Monsoon is a design-led retailer that retails a wide range of women's clothing, Monsoon children's wear, fragrance, shoes and Monsoon Home.

Monsoon's objective is to provide it's customers with an experience that is distinctively different, in terms of both product offering and levels of customer service. Monsoon recognises that its people, and in particular its continuing ability to inspire, motivate and reward them, are critical to the achievement of this aim.

History

Monsoon was founded in 1972 by Peter Simon. The original focus was on clothes with ethnic origins, which were sourced from India and the Far East. Combining modern design expertise with traditional materials and techniques, the company launched a range of colourful hand-block printed clothing in natural cotton. In May 1973, the first Monsoon shop opened in Beauchamp Place, Knightsbridge, London.

In 1984, Monsoon launched Accessorize, an exciting and strongly differentiated High Street concept for fashion accessories whose product range has a distinctive handwriting.

Monsoon has expanded rapidly from its London base. By May 2000 there will be 135 Monsoon UK stores, 27 overseas and 1 Monsoon Home store. Further outlets have opened successfully in Australia, Denmark,France, Malta, Gibraltar, Iceland, the Middle East, New Zealand and the USA.

The Product Range

Monsoon has developed a strong brand with a highly distinctive identity. The intrinsic beauty of fabric, colour and technique so evident in the early sourcing of Monsoon's products from the Far East continues to exercise a strong influence.

Today Monsoon's team of talented designers gather inspiration and ideas from around the world to create the individual Monsoon look.

Natural fibres such as cotton, silk and wool and highly intensive handwork including embroidery, batik and beading are still an integral part of the range, which is further enhanced by the innovative use of contemporary fabrics and a sophisticated interpretation of design trends.

Today, the range is sourced from different countries, with producers selected for reliability and guaranteed quality. The widening of the range together with a growing emphasis on high standards of tailoring, has led to a larger proportion of the Monsoon ranges being sourced from within the UK and Europe.

Monsoon seeks to work in partnership with it's suppliers, with whom it has operated a code of conduct for many years. Monsoon was an early member of The Ethical Trading, and supports proposals to further improve monitoring and to introduce verification procedures. Monsoon is committed to improving working conditions in factories, and is actively working alongside other concerned retailers to achieve a common approach to aid and development in conjunction with the relevant non Government Organisations.

People - Monsoon's Key Resource

Monsoon is proud of it's loyal team of long serving management and staff. Motivation is a high priority, and people are actively encouraged to develop their talents, to take responsibility for decisions and to put into practice the company's commitment to the highest standards of customer service.

The Management Team includes five Divisional Directors. The Board Directors are Monsoon's founder Peter Simon, John Spooner and Andrew May is the Group Finance Director.

Peter Simon is Monsoon's Executive Chairman. He has led the development and growth of the business over the past 27 years. As the originator of the Monsoon ethos he is particularly involved in Monsoon's product development and design.

John Spooner, Monsoon's Managing Director, has been with the company for over 16 years. He is responsible for its day to day operational management and business management.

Andrew May is Monsoon's Finance Director. He joined the company 20 years ago and is responsible for finance, treasury, internal audit and information systems.

The Future

Monsoon's dedicated team are committed to the continuing development of the Monsoon product ranges. They plan to grow the company further through continuing expansion in the UK and Ireland, combined with careful expansion overseas, involving joint ventures and co-owned outlets. A key factor in Monsoon's success to date is that it is both people and product focused. The Monsoon team believe that this approach will continue to be a strategic driver in the future and are determined to maintain this distinctive company orientation.