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Quality CVs and Cover Letters Get Results

You have found a number of jobs being advertised that interest you, perhaps for the same kind of role or something similar to one you’ve already applied for. So you may be tempted to save a bit of time by using a template or the same cover letter and CV to apply for each position. Think again!

Albert Einstein was right about relativity. In other words you might initially save time by not re-writing them in order to target each role, but you could also end up spending more time applying for many more jobs than you would otherwise have to. Just put a little more effort into communicating that you are the right candidate.

Alison Doyle quotes a recruiter in her article for About.com, when she writes: “What really stands out to me, as an employer, is a letter from an informed candidate that tells me specifically why my company is of interest.” Another apparently was so pleased that he’d received a targeted CV that he wanted to immediately hire the lady who sent the application to him. Therefore write a CV and cover letter that communicates why your skills, knowledge and experience would be invaluable to the employer’s company. By doing so you will make the task of hiring you that much more simple.

That’s not to say that generalised CVs and cover letters can’t attract employers, but you will gain more opportunities to be invited to an interview if you do the following:

1. Read the advertisement well:

Take a close look at what the employer is looking for, and then think about how your skills, experience and knowledge fit into the profile of the recruiter’s ideal candidate. It’s always important to provide evidence about why you are that person. There’s no point in just mentioning that you have the required skills, because that won’t impress anyone. However, if the advertisement says that leadership skills are an absolute must, and if you have 8 years’ experience of managing a team of x number of people, you could say something like, “At … I managed a sales team of 20 people, and increased the sales by 50%.” This gives the employer an idea of what you could do for his or her firm.

2. Research the company:

At least look at the recruiter’s website. You might also find some useful information about the recruiting company on the web; such as news about its products, projects, and services. You may be able to use some of this information to address the employer directly, and it will seem more relevant, appropriate, and attractive to the person reading it. That’s because you’ve taken care to find out something about the company, making you better equipped to explain why you would like to work – not only in the advertised role – but also for the organisation itself.

3. Re-write your CV:

Consider whether your CV needs to be adapted to highlight the job specification required that are detailed in the advertisement. Note that a chronological CV may not be right for every kind of application. To bring out your skills, try using a skills-based version which may allow you to better match you competencies with those desired by the employer.

4. Customise your cover letter:

The purpose of the cover letter is to attract an employer’s attention sufficiently that they will want to read your CV, and so it should underline many of the positive points you mentioned. After the salutation (Dear Mr/Mrs/Miss/Ms) you should, for example:

  • Express interest in the advertised position;

Be positive, don’t reveal any negative experiences. You need the recruiter to read on, to look at your CV, but that won’t happen if you come across in the wrong way. Don’t forget to mention the position you are applying for, and where you saw it advertised.

  • Indicate why the role is particularly attractive to you;

The role might be attractive to you because it will provide new challenges, ones which you have not encountered before. Show how your previous employment will enable you to succeed in this new position, and perhaps what you’d like to achieve within the company.

  • Sell your skills and experience;

Provide examples of the positions that you have worked in, detailing any measurable objectives you were required to meet (i.e. sales targets if you were a salesperson), and provide examples of the results you achieved. Objectives may come in different forms, and different jobs will have different means of measuring achievements and results.

For example, if you are applying for a Public Relations role you should demonstrate your ability to gain media coverage and how you went about it. Other ‘metrics’ could be an increase in brand awareness or that x% of people changed their perception of the company, its products and services; or that you created a measurable improvement in relations with particular groups of people (often known as stakeholders: e.g. partners, investors or shareholders) that are of interest to your employer’s clients.

  • Remember that it’s about quality and not quantity;

Demonstrate that you are an effective communicator by being concise. Jobsite recommends that your CV should highlight about 10 achievements at most, covering the main highlights of your career.

  • Set yourself apart from the competition;

Don’t use words like ‘innovative’ without demonstrating that you have the ability to come up with solutions to problems or new ideas. If you use overly quoted phrases like ‘dynamic’, explain what you personally mean by them and why they describe you. Your application is a chance to demonstrate why you are different from other candidates, helping you to persuade the recruiter that you are the candidate for the job.

Search Jobsite’s Insider for other tips on writing the perfect CV and cover letter. It takes more than luck to gain the next step in your career, so make sure you stay focused.

Related links:

Alison Doyle’s job seeking blog on About.com

Related posts:

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  2. Writing the Perfect CV Cover Letter You can get swamped by the amount of information and...
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  • An unemployed

    That is all well and good, customising your CV and Covering letter but when people refuse to acknowledge receipt of your submission and when all you get for a response is a generic rejection, coupled to that with generic “Must be flexible, responsibilities are various” for many job adverts, you do wonder if there is any particular point. Basically, why should we bother to tailor a CV and covering letter when many adverts looked to be copied and pasted from a HR/Marketing Business manual?

  • Vanessa Gibson

    Unfortunately, most jobs advertised on websites are via recruitment agencies that do not tell you about the hiring company ; This is frustrating and makes it difficult to tailor CVs and covering letters. All you can do is sell your skills on paper that match the job criteria and can be frustrating when alot of agencies don’t take the time to respond.

  • Anthony Addy

    A well tailored CV and covering letter may not after all woo some employers as many of them have the general lassitude to go through the volumes of applications before them. Being succinct and concise at times might not be enough to persuade their subjective minds. Why should one bother so much when some employers even go to the extent of rejecting applications on the flimsy reason of one being over-qualified.

  • C Williams

    Good point above. You’ve got to prove a) that you’ve done the job before, and b) that you look forward to doing things you haven’t done before.
    It doesn’t help that most job ads seem to have been written by computers programmed by cretins, and not checked by a human at all. The disparity is insulting – the applicant is asked to treat potential employers with far more respect than they show him or her, and show far more intelligence, with no confidence that it’ll even be appreciated by the cretins on the receiving end.
    Also, I suspect that only a minute percentage of jobseekers have worked for companies that have conducted detailed research into their staff’s performance, and made the results available to the staff. I don’t know anyone who can say they’ve increased productivity/brand awareness/whatever by a specific percentage. If this really is the kind of information that recruiting companies are expecting to see, most of us jobseekers haven’t got a hope in hell of getting a decent job, while the lucky few will never be out of work for long.

  • Chris Rayment

    Couldn’t agree more! Many jobs will not accept a CV – you HAVE to use their application form and format. Often there is no response to your application – one job I applied for said that they would not acknowledge receipt of application and that if I had heard nothing within six (6) weeks of the closing date then I hadn’t got an interview – this is not in any way helpful to an applicant. Job descriptions are vague and if you phone for more detail it is difficult to get through to someone who can actually help. I’m 50 years old and have been in constant full time employment between August 1976 and December 2009, I have a wealth of knowledge and experience which seems to terrify employers who cannot accept that I am more than happy to accept part-time work, they all seem to think that if they offer me something I won’t stick at it, I only get 6 months JSA, which is outrageous – what’s the point?

  • John Robinson

    It’s not always possible to research the company before you send a covering letter. For example, If the job is through a recruitment consultant.

  • freelanced

    You have said nothing different to a thousand other job sites. Has it not occurred to any of the recruiters that its time employers were held accountable? I’ve lost count of courses offered with extreme amount of cost to offer a certificate in proving and improving skills and work experience that isn’t worth the ink. The only one’s who have the inclination to alter a CV time and time again are the ones who sit behind their desks smug smile and in work!

  • Another Unemployed

    Being good at writing CVs doesn’t make them good at the job. I know people who have amazing CVs but are no good at the work they do.

  • Frustrated with it all

    I have a CV wirtten by a recruitment consultant because they said mine wasn’t just right. That CV I then handed into a recruitment company to apply for a position and they said “ahh this is rubbish”, where the hell do we all go from here? We the desperate for a job are being rejected for no other reason than we don’t have the same play book as the recruiters.

  • Another Wate of time

    All this twaddle about CV’s. Every agency requires the information in word form so that they can change or omit anything they want.
    You cannot get to the employers direct as there is money involved. Agencies today are only interested in financial gain NOT you.
    That is why automated responses or nothing at all.
    Job Site TAKE NOTE PLEASE

  • Patricia Carey

    I had my CV re written by an expert., When I took it into a recruitment agency they said it was badly written and would probably not get looked at by prospective employers. I have since re written it myself and had a better response.

  • Suyama

    Patricia, I totally agree with you. I have send my CV to CV reviewers but each one says different things. Sometimes I feel it is a scam and because you are so desperate put WOW factor to your CV will end up paying some £££ for nothing.

  • GL

    Should I mention that I wrote a book on Tarot Cards in my CV? What are your views on mentioning spiritual or religious things on a general cv even if they may be beneficial?

  • Anna

    Hi GL, I would suggest that if copywriting (or authoring etc) are relevant to the jobs you are applying for, you include something along the lines of having researched and written a book/special interest book. I would say that good writing and research skills are likely to be a positive addition to your CV (also, any relevant personal qualities – good verbal communication etc), but some people may have reservations, or even be prejudiced against things they feel are unconventional or ‘weird’ (to them!). If you get past the CV application stage and to interview, at least you’ll have the chance to play by ear and decide whether to incorporate your book into the answers you provide during the interview.

  • G T

    The problem is that there is no ‘right’ answer as, even among each group, employers, recruiters and applicants have different ideas as to what is a good CV. Some want efficient automatons for staff and expect a suitable CV, while others look more at the applicant’s/employee’s personality and soft skills. Trying to second-guess which group your potential employer falls into is the difficult bit…
    Another limiting factor seems to be where an applicant is looking to specialise or move their career ‘sideways’ where they have quality experience as part of their previous roles. Agencies and employers seem to have a mental block and will often turn you away as having ‘no previous experience’ when you have been clear that you have but just not in a role with that name. That is very frustrating!

  • Another Unemployed Person

    I agree with # 10 I have also found that the only people who get anything are the CV advising cretins who only want your MONEY.
    Why do we not see proper jobs instead of agencies?

  • Another Waste of time

    Well looking at the various comments by you all, one must ask what is the general consensus? Has Jobsite become too automatic? has everyone forgotten how to talk rather than hide behind emails?

  • Dominic

    It is very apparent that the agencies have the monopoly in recruitment, I suspect justifiably because of discrimination and employment law, there expertise in recruitment does not seem to extend to employer details or even feedback as to why one may not have made it past the post (old fart is true but not allowed). As a result it is impossible to take an interest in a prospective employer, and even more difficult to focus a covering letter. Being an old git whose formal qualifications were obtained when even car number plates were just black and white. With a life time of hands on experience and no more than a month’s sickness in my 39 years continuous employment I seem to stand a better chance of becoming the next Prime minister than getting a proper Job. PS my wife wants to know if Chris Rayment (above) is from Romford, why ?.

  • lily

    I paid over £400 for my CV to be rewritten. Intrestingly the agencies, who I view as pimps don’t have the first idea of how to place people.My revised CV was based on skills rather than chronological order. For my present role I sent through my original CV. I am currently in a role purely because I worked with a certain client before rather than my skillset. Agencies have no clue and provide an appaulling service to clients. Its a shame that clients have a can’t be bothered attitude is they end up wasting thier money by recruiting unsuitable people.

  • Sue

    the most frustrating this is you cannot follow up an application even to the agency, you just have to sit and wait for that electronic message to say yo have been unsucsessful.

  • Sean

    I myself am about to need a new job …

    I think you have to stay positive …

    Agents can be good to get you interviews – but they make you more expensive for your next employer …

    Word of mouth is best methinks !

  • http://www.return2workmums.co.uk Majella Wilkins

    It’s so sad to see so many disgruntled job seekers. Alison Doyle’s posting is actually a good one, with solid advice. It may seem common sense to you all but many job seekers don’t take such a professional approach. If you are following all that Alison suggests you are increasing your chances of success.

    Job hunting is a skill and even when we do it really well, guess what…we may still get rejected. Sometimes the other candidate has something that seals the deal for them and we lose out.

    How we handle this rejection and our ability to keep going is what makes us ultimately successful.

    Remember ,it only takes one person to say yes and we have that new job. So keep focused on finding and securing that one positive response and stop getting weighed down by the negative ones.

    Wishing you all luck and a positive return on your job searches.

  • Janet

    I have an idea, their seems to be so many of us all down in the dumps about finding an employer that will actually employ us. What are we waiting for?
    Lets get together & see if we cant start our own business.
    What do you think!!!!!!!!!

  • C Williams

    Thanks, Majella, for that pointless and patronising pep talk. If I understand you correctly, you ‘re saying we jobseekers can be as brilliant as we like, but if we don’t have the X factor then it’s tough sh*t. No offence, but I doubt that you or Ms Doyle or anyone else here really understands all the corporate voodoo we’re supposed to be down with.
    From the fact that there’s a photo of your attractive face here, I assume you’re doing alright. Good for you.

  • Phil

    That is not such a bad idea Janet. Instead of being negative about not being able to secure a Job, create your own? BUT!!! Do you have a business opportunity in mind to kick-start this venture?

  • Yet another unemployed

    Oh… C Williams, you’ve cheered me right up! I was so down after trawling through 266 jobs today and only having the skills for one job! They all want you to be an expert in everything! Reading all the comments above, made me more depressed, but reading your post has me laughing my head off! Thanks much needed. The only suggestion I have for everyone is to find companies you want to apply to, its always possible one has a position available and will be impressed with your initiative! I’ve been planning to do this for months, but can’t get my CV right! Hence on this link… arrggh!

  • Unemployed for too long

    Job hunting in the current climate is like an endless marathon; you just have to keep on going.I’m still going after many months.

    Cover letters are crucial for direct applications; hence need to research organisation and craft a targeted letter.For agengies, I personally don’t think cover letters add much; perhaps a brief summary (3-4 sentences) and what you are seeking (apart from just a job).

    With regards to job hunting, I use the following strategies:
    1) seek out direct applications eg: use jobsites/comany websites, business/industry magazines to seek organisations that are expanding etc and research how they could benefit from your skills/experience
    2) generic jobsites to generate list of primary targets (one that match your skills) and secondary targets (ones that closely match your skills). Apply for all primary and those you feel are appropriate from secondary list; you may not even make it to the secondary list if customisation of your CV is required!

  • PJ

    The first thing that comes into a recruitment agents head is…can they sell you…if they think they can and earn a fee then they will do their best..if they feel it is too much like hard work, your CV goes in the bin. In the current climate only a small percentage of CVs have a hope in hell.

    But do not give up – there are plenty of other ways to get a job.

  • Patrizia

    You give advice to us about something that you don’t have the courage of doing for yourself!
    Nobody understand you better than me. I’ve been studying the “right way” of preparing my CV and expecially the cover letter for direct employers for months, and yet procrastinating and continuing to rely on useless recruiters.
    But you know as well as me that there’s not such a thing as the right way, because it all depends on the moods of the individual who’s behind it, and not even on your actual skills and experience.
    But I also came to the conclusion that, paradoxical as it may seems, speculative applications might be the only way out of this mess. We need to overcome that mental block that make us think that they won’t read it, or that they will be annoyed by unsolicited CVs, or that they’ll judge us negatively, etc, because if we are now at the point of not even being confident on our own CV’s writing skills, it’s just because we’ve been brainwashed by all these websites and recruiters bullshits.
    I’m gonna finalise my cover letter RIGHT NOW and send to as much as private employers as I can, and I hope you’ll do the same. And thank you for the stimulus.

  • Resume Cover Letter Samples

    great post, very helpful, some new points which we learn wow? Great dude. I like your post.

  • MB

    We wax philosophic with metaphysical postulations, incomplete aphorisms and inconsistant sophisms that make one more and more sure that the one of the few truisms in life is that your C/V is “s***e”

  • Lynsey

    Totally agree, they’re mostly agencies on here that won’t give the company name.

    Not a single agency in 42 job postings acknowledged my application at all. So I laugh every time I get a feedback survey, there’s no point filling them out.

  • Neil

    Over an 8 month period of unemployment I applied to 1282 positions; and less than 10 agencies had the courtesy to respond with only 3 interviews being granted. One position was for an IT sales manager; yet despite my 15 years IT experience; from telesales to departmental manager with responsibility for over 65 staff and an £80million budget, I still got replies back saying my experience wasnt relevant! To be honest, it was pretty clear agencies didnt bother to read or UNDERSTAND my CV or think outside of the box as to how my 24 years of sales and marketing skills could be utilised to earn them money. Im working now thanks to me, not an agency!

  • The Debt Collector

    Ironically, of all skills that should be required at the moment is that of a Credit Controller, Accountant, Auditor or Litigator. Some companies admit this; however most want the absolute bespoke, and usually “multi-tasking”. That is to say one person to cover the requirements of three.

    I am also interested in Neil (13/7/10 (22:25)) comments regarding the behaviour of both Agencies and Employers. I was advised by one Agency (one of the Big Six Head-hunter Agencies) in the Country that my CV had to be tailor made for each client; even to that of the Agency.

    I agree entirely that the persons, whether Employer or Agency invariby do not know what the job actually entails. The vast majority of interviewers have never done the job, nor have they actually had the Job-Specification defined by the department head who is recruiting for the role.

    Regrettably Neil, I have to agree with you and admit that employers are more frightened of people who have knowledge or qualifications.

    In fact, some of the most absurd questions I have been asked in Credit Management is:
    “How many phone calls an hour do you make?”; or specifications such as: “It is expected that the applicant will achieve 40 contacts per day.

    Most of these people are calling me in to do debt reduction projects. Those debts have been created for one of three reasons:
    1. The Debtor can’t pay.
    2. The Debtor will not pay because there is a
    defect in the goods or serivces.
    3. They are just outright evasive.

    Investigating WHY people will not pay needs time. In fact the only occasion where I have seen the “number of phone calls an hour system” work, is where there is a back up team who deals with disputes once raised.

    Once it is proved that the debtor cannot or will not pay, but not due to defective goods or services, can one proceed to litigation. Litigation in this Country takes time, and is expensive (more so Scotland & Eire).

    Like Neil, I have 25 years in my sector of Credit Management; and yet neither my experience nor qualifcations allow me access to even the most menial of tasks, even on contract posts where there is no commitment beyond the contract term; e.g 3 months.
    I have lost count of the number of times that I have been told AFTER the interview that I was “over qualified”; surely such over-qualification would have been apparent when they read my CV?

    Indeed as you say Niel, “did they understand my CV?”. Increasingly I am finding that clients or employers only want to see what they have in mind:, again to use your terms “see outside the box”. If it is not on the Job Spec, it does not exist. More worryingly the person who is interviewing you has probably never done the job themselves.

    Agencies make a lot of money on both placements of contract/temporary workers. Acknowledged they are bound to a large degree by the client’s requirements, but as mentioned, if the client doesn’t know what is required, then the purpose of the Agency is to bridge that gap of knowledge. However, Agencies are too busy kow-towing to the “needs” of the client.

    In fairness to the Agencies they are getting incredible volumes of applications. In one case of an Agent who I have worked alongside for a number of years, and I trust; advised that she placed an advert for a junior Sales Ledger Clerk, and in the space of 48 hours received nearly 100 applications.

    Making direct applications to companies can be tricky as well, because, in the case of Credit Management, people do not like to admit they are in trouble. The very fact that you are suggesting that may need help offends them. Part of this is down to the “hire and fire” mentality which UK companies appear to have inherited from the USA.

    The turnover of staff in the UK is incredible. The days when you joined a company at 16 years, and received your gold watch at 65 have long gone; even companies don’t last that long, let alone their staff. Whilst working freelance, I have seen four companies dissolved under my nose, despite the fact we were actually turning from a loss-making to a profitable business. The life expectancy of a company incorporated from 2000 onwards is roughly 15 years: at the outside.

    The main reason for the latter is that Banks have become nut-cases, and the fact that everything is centralised means all their staff are working from tables and cue-cards. And if the scenario does not fit the template, then they cannot proceed.

    As an ex-bank employee who was in banking in the 1980′s it astounds me how the banks have been allowed to be bailed out the way they have. Had I done some of the antics which the likes of the main four High Street Banks are doing to-day; I would have been summarily dismissed.

    On top of that we have the call-centre cures all mentality where the banks have become glorified shops: quite literally retail banks : cf. Selfrdiges, Debenhams, and perhaps more appropriately Woolworths! They are too busy selling and not actually working to help that business.

    The Banks who are insolvent should be shut down by the Bank of England and their Directors prosecuted for wrongful trading. Afterall that is what would happen in commerce. Even as an ex-banker, I have no sympathy with the banks and the losses they have sustaind. In one case I had been consulted on, the girl who had the account and had got in to difficulties, had a mental age of 12 years; and a reading age of about 10 ! Yet HSBC (then Midland Bank before they were taken over) tried to bring proceedings in Court where the Defendant was incompetent of Contract!

    The matter was withdrawn upon my intervention and the debt written off. I am not defending the girl for taking the line of credit which she did, but it was quite clear that she had not got a clue what an overdraft meant! That was obvious when you interviewed her at first instance.

    Finally can an employer actually define for me what “over-qualified” means. Is it that you live in fear of your own post in case I know more than you?
    Or is it that you are just trying to do everything on the cheap. The latter seems more likely since it would account[sic] why all the work in the UK has gone to overseas call centres, manned by people who speak English as a forein language (naturally) and if brought up against someone like myself who knows something about accountancy and law, can’t deal with the situation.
    Even those who do speak English as their native language are so young, or ill-trained that they can’t deal with problems: nor do they have anyone to refer to.

    I am a single man with 30 years overall experinece in Accountancy and Credit Management, including Consumer Credit and Banking, and yet I see no future here in the UK. I have no family attachments (I have only 3 surving relatives, one of which is my sister, the other two are her husband and a ageing aunt).

    I have taken the advice of my proffessional body and looking overseas for my next employment. There only remains one problem: the rest of the world, particularly America and Austrailia in the same corrupted state [sic] as the UK.

    Oh, and would the last person to leave the UK, please turn off the lights.

  • SJW

    Most recruiters do not actually know what they want from the position they are advertising. They use jargon as much as the people who are applying for the positions and it is usually only by chance that the right person is matched up with the right position.
    Do not be put off by the adverts and the ‘required experience’ etc; if you think you can do the job then apply for it they can only say no.

  • Harry

    I have to say that there have been a few good comments on this message board (and some negative ones)… Being new to jobsearch, (5 months) the thing I find most frustrating is that site like this often say produce a quality CV and covering letter. But often the websites for jobs only have a download capacity for 200mb and will not accept PDF documents. My CV is a European style CV with photograph (353mb) to make it stand out. funnily enough my best success rate is with this CV and not a plain simple one with less than 200mb. so I would say to the recruitment websites “WAKE UP” to the rest of the world… and increase your download capacity on CV’s to 500mb..

  • Rupert

    When you apply to an agency online, does the covering letter actually get to the employer. ? After all, it is addressed to the agency. That is surely why the CV is so important and carefully customised.

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