Job Posted: 20 Mar 2017

      Planning Coordinator

      20k - 21k pa| Southampton| Permanent

      My client are a FTSE 250 business providing facilities, property and asset management for some of the biggest public and private sector businesses. They have revenues in excess of 1.8bn and a reputation for being the best in their business.

      Job Objectives & Responsibilities

      • To ensure the effective planning of reactive tasks and the allocating of PPM tasks using standard times and utilisation tools for the field delivery team
      • Prepare schedule to maximise utilisation and effectiveness of planned routes for appropriately skilled engineers to achieve job SLA's each day
      • Provide engineers with their first job the next day
      • To identify areas of risk to KPI's and raise with Triage Manager to take action to eliminate, reduce or transfer the risk of failing SLA's

      Main Duties

      • To complete all engineer work schedules and communicate these to the engineering teams daily, weekly, and monthly
      • Effective utilisation, efficiency and productivity of the field engineers
      • High levels of communication with the Engineers, Supply Chain, Access Teams and Triage
      • Excellent forward planning
      • Meeting and where possible exceeding SLA's for attendance and completion
      • Ensuring the plan is as optimal as possible

      Person Specification

      • Excellent verbal reasoning skills
      • Experience of daily interaction and workload management of field engineers
      • Excellent organisational skills and ability to prioritise workload
      • Self-motivated, tenacious and result-orientated with positive outlook
      • Assertive, and calm under pressure
      • Understanding of supply chain/basic planning process
      • Microsoft intermediate Excel skills
      • Knowledge of Maximo or similar CAFM system desirable