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Customer Consultant Mortgage & Retail

Salary:
£20,352 - £23,744
Location:
Bristol
Job Type:
Permanent
Date Posted:
23-May-2012 14:10Add to My Shortlist

Job interview techniquesPrepare yourself for interview with Sarah Smith - Resourcing Manager for Yorkshire Building Society

Customer Consultant Mortgage & Retail Location: Bristol Salary: £20,352 - £23,744 per annum, plus branch bonus scheme Hours of work: 35 hours per week worked, Monday to Friday 9.00am to 5.00pm, plus Saturdays 9:00 - 12.00 (Rota basis) Closing Date: 6th June 2012 Hello, my name is Lee and I'm the Branch Manager at the Bristol Branch. I have been... not to be missed. Help our customers to achieve their dreams of a new home as a mortgage ambassador and use your exceptional knowledge of the Society's retail products to help you offer the best possible service experience our customers could wish for. In this role you will carry out investment meetings in line with the investment sales process selling appropriately the full range of Society retail products against individual and branch targets all aligned with your customers needs. You will also carry out mortgage meetings in line with regulatory requirements in order to identify customers' needs. Advising on and selling...


Customer Research Analyst

Salary:
£18850 - £23562 pa + benefits
Location:
Bristol
Job Type:
Contract/Interim
Date Posted:
22-May-2012 14:04Add to My Shortlist

Responsibilities: Providing support on all aspects of the research process, particularly the analysis and interpretation of data to provide insightful recommendations. Set up online surveys and associated reports using our online survey, reporting and analysis tool. Interpret vast amounts of data, checking for accuracy, and identify key themes, insights, and new routes of investigation. Foster and maintain positive relationships with... ensure the research is in line with and supports the companys broader aims. Knowledge, Skills and Behaviour: Market Research Society or CIM qualifications or willingness to study such qualifications would be advantageous. A basic understanding of marketing, market research principles and techniques would be an advantage. An understanding of the financial services marketplace would be advantageous. Good analytical and problem solving skills. Good attention to detail. Good communication skills in a range of mediums, including the ability to write in a clear and concise manner. Competent in the use of software packages for the analysis and presentation of information. A strong...


Inbound Call Centre £8. 41P/ H (Aztec West)

Salary:
£8.41 p hour
Location:
Bristol
Job Type:
Temporary/Seasonal
Date Posted:
25-May-2012 11:36Add to My Shortlist

Working for a large financial services company, you will be dealing with day-to-day calls from customers with queries on their bank accounts (usually with bank charges) you will be expected to deal with the queries in a professional and timley manner whilst using influencing skills to cross sell and up-sell loans, overdrafts etc. This is an inbound role and 4...


Business Analyst

Salary:
Neg
Location:
Bristol
Job Type:
Permanent
Date Posted:
24-May-2012 12:36Add to My Shortlist

FNZ is the enterprise cloud computing and services company in the wealth management sector. FNZs technology and investment administration services are used by financial institutions to transform the way that customers achieve their financial goals. FNZ powers wealth management platforms for financial advisers, direct customers and the workplace in the UK, Australia and New Zealand. Our customers include AXA, Standard Life, J.P. Morgan, Zurich, Friends Life, Bank of...


Inbound Call Centre £8. 41P/ H (Aztec West)

Salary:
£8.41 p hour
Location:
Bristol
Job Type:
Temporary/Seasonal
Date Posted:
22-May-2012 09:18Add to My Shortlist

Working for a large financial services company, you will be dealing with day-to-day calls from customers with queries on their bank accounts (usually with bank charges) you will be expected to deal with the queries in a professional and timely manner whilst using influencing skills to cross sell and up sell loans, overdrafts etc. This is an inbound role and...


Insight Analyst - SAS / SQL

Salary:
c £60k + bonus
Location:
London, Bristol
Job Type:
Permanent
Date Posted:
24-May-2012 00:00Add to My Shortlist

Excellent opportunity for an experienced Analytics professional with a leading client in London. Role Profile: - Driving the voice of the customer into all key decision making forums. utilising extensive consumer and customer data set - Develop consumer & customer insight capability - Provide advanced customer analytical expertise - Produce bespoke insight and identify economies of scale Required Skills/Experience -... as Maths, Stats or Operational Research, MSc preferable - Experience in applying a range of analytical techniques across a variety of business problems from large volumes of data. - Have proven experience of appropriate IT tools, ideally including SQL/SAS, MS Excel / Access, VBA - Have a good understanding of Financial Services, Telecoms or Retail industry environment (Banking, FMCG). Apply asap for full details on this excellent opportunity.


Insight Analyst - SAS / SQL

Salary:
£excellent doe
Location:
London, Bristol
Job Type:
Contract/Interim
Date Posted:
24-May-2012 00:00Add to My Shortlist

Excellent opportunity for an experienced Analytics professional with a leading client in London. Role Profile: - Driving the voice of the customer into all key decision making forums. utilising extensive consumer and customer data set - Develop consumer & customer insight capability - Provide advanced customer analytical expertise - Produce bespoke insight and identify economies of scale Required Skills/Experience -... as Maths, Stats or Operational Research, MSc preferable - Experience in applying a range of analytical techniques across a variety of business problems from large volumes of data. - Have proven experience of appropriate IT tools, ideally including SQL/SAS, MS Excel / Access, VBA - Have a good understanding of Financial Services, Telecoms or Retail industry environment (Banking, FMCG). Apply asap for full details on this excellent opportunity.


Senior Lean Change Analyst

Salary:
Competitive plus benefits
Location:
Birmingham, Bristol, Edinburgh, Leeds, London, Manchester, Rotherham
Job Type:
Permanent
Date Posted:
24-May-2012 00:00Add to My Shortlist

We have a number of opportunities for Senior Lean Change Analysts nationwide, to join our newly created Operational Excellence Lean team in our UK Corporate Banking division at The Royal Bank of Scotland Group. UK Corporate Banking serves UK corporate and commercial customers from SME's to UK based multi nationals, providing them with everyday banking, innovative products and services, and specialist help. We work together with our customers to achieve their financial goals with local and sector...


Lean Transformation Manager

Salary:
Competitive plus benefits
Location:
Birmingham, Bristol, Edinburgh, Leeds, London, Manchester, Rotherham
Job Type:
Permanent
Date Posted:
24-May-2012 00:00Add to My Shortlist

We have two opportunities for Lean Transformation Managers, to join a newly created Operational Excellence Lean team, in our UK Corporate Banking division, at The Royal Bank of Scotland Group. UK Corporate Banking serves UK corporate and commercial customers from SMEs to UK based multi nationals, providing them with everyday banking, innovative products and services, and specialist help. We work together with our customers to achieve their financial goals with local and sector...


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