Customer Support Jobs in Edinburgh
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1st Line Helpdesk Analyst - Customer Support
- Salary:
- Competitive
- Location:
- Edinburgh
- Job Type:
- Contract/Interim
- Date Posted:
- 24-May-2012 11:03Add to My Shortlist
Our client is an IT Services organisation who are thought leaders in Infrastructure Services, Workspace, Connectivity and Consulting. Part of a Global organisation, with a turn-over of €1.97 billion in 2010 they have both an impressive client base and an aggressive growth strategy. They are now looking to recruit a 1st Line Helpdesk Analyst to join one of their on-site teams in Edinburgh, working in Financial Services. The role requires a confident communicator with a sound mix of analytical ability and customer service awareness gained within an IT Helpdesk / Service Desk / Call Centre environment. Hours of work are predominantly between 7am and 10pm on a rotational shift pattern basis and a degree of flexibility is required. Skills Required: A strong customer focus with exceptional customer service skills A positive outlook...