Networking Jobs in Cardiff
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1st Line Support Analyst (Network/ SDH/ PDH/ PSTN) - Cardiff
- Salary:
- £19000.00 pa + 25% Shift Allowance
- Location:
- Cardiff
- Job Type:
- Permanent
- Date Posted:
- 08-Feb-2012 11:28Add to My Shortlist
TECHNICAL SUPPORT ANALYST- £19k BASE + 25% SHIFT ALLOWANCE- CARDIFF Our client, a blue chip organisation is looking for a Technical Support Analyst to provide high quality customer service whilst handling faults and other customer enquiries. Description of the role: Assign ongoing faults to appropriate technical escalation areas and notify line management of issues and problems requiring attention; Deal with... departmental standards, policies and procedures to ensure that all department service levels and key performance indicators are met; To complete detailed fault diagnostics (including remote diagnostics) utilising appropriate technical diagnostic tool; Resolve all faults within target times, and ensure all calls are logged on the system. Knowledge of telephony and WAN solutions would be ideal; To support engineers completing site visits for faults. To ensure that outstanding problems are escalated according to procedures and to continue to monitor and own outstanding problems ensuring that resolution is achieved in the shortest possible time; To ensure that customers perceptions are managed effectively. The...
Senior C++/ Network Developer - Cardiff
- Salary:
- 45,000 - 50,000 + Excellent Benefits
- Location:
- Cardiff, Cardiff
- Job Type:
- Permanent
- Date Posted:
- 08-Feb-2012 10:47Add to My Shortlist
Senior C++/Network Developer - Cardiff. My client, a professional IT/Telecomms company, is looking for a technical specialist. The company provides network intelligence on IP Quality of Service (QoS) and subscriber QoE through measurement and analysis of broadband, voice and video services. Your primary role will involve C++ development in a hands-on capacity on a day to day basis therefore excellent...