IT - Helpdesk / Support Jobs in Birmingham

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3rd Line Support

Salary:
£30k - £35k pa + on call
Location:
Birmingham, Coventry, Dudley, Solihull, Walsall, Wolverhampton, Worcestershire, West Midlands
Job Type:
Permanent
Date Posted:
18-Mar-2010 10:54Add to My Shortlist

My client, a large corporate are looking for an Infrastructure Support technician. The 3rd line role is to work in a small focused team to deliver and support all back office and server systems coupled with responsibility for maintaining LAN and WAN links. YOU MUST HAVE EXPERIENCE IN VMWARE AND SAN. The rest of the landscape is Active Directory /...

Third Line/ 3rd Line Desktop Support Analyst

Salary:
£30k pa
Location:
Birmingham, Coventry, Dudley, Solihull, Walsall, Wolverhampton, Worcestershire, West Midlands
Job Type:
Permanent
Date Posted:
17-Mar-2010 23:32Add to My Shortlist

Our West midlands client is looking to recruit a Third Line/3rd Line Desktop Support Analyst. Duties - First escalation point for the Service Desk - Escalation and management of incidents assigned outside of IT Support - Control the transfer of Incident support to IT Support. - Training and development of IT Support Analysts - Provide 1st and 2nd level support...

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