Finance Jobs in Windsor And Maidenhead

Customer Experience Technical Analyst

Salary:

Neg

Location:

Maidenhead

Job Type:

Contract/Interim

Date Posted:

31-May-2012 13:14Add to My Shortlist

Customer Experience Technical Analyst Maidenhead 3 month rolling contract with a strong daily rate This role will be focused on detailed performance analysis and reporting designed to understand how the network performs from a customer's perspective to measure customer experience across Services and Journeys. It's about spotting trends and patterns and reporting back analysis and recommendations in a clear and... relationships across all areas of the business to identify reporting/ analysis needs and support required. Understand the business and customer benefit of the analysis to ensure appropriate prioritisation when demand exceeds current bandwidth Analysis and team interaction will be required across our key services (which currently includes voice, mobile broadband, mobile internet and SMS). Provide a 'business as usual', accurate reporting and analysis service. Document all data sources and how they are used to create reports. If you would like to apply for this role please forward your CV to Kate.Allan@projectpeople.com Project People Ltd is acting as an Employment Business in relation...