Telecommunications - Quality Engineering Jobs in Cardiff

Quality Assurance & Retentions Manager

Salary:

£18k pa

Location:

Cardiff

Job Type:

Permanent

Date Posted:

04-Sep-2008 11:49Add to My Shortlist

The candidate MUST have quality assurance experience Role Summary * Quality assurance for new business and existing account managers. * Retention monitoring and minimising churn. Product penetration. * KPI monitoring Training and procedure documentation and development Essence of Role 1. To promote high quality customer service and account management * Monitor and evaluate account management against KPI's/procedures, providing support and...