Exciting opportunity to join a growing organisation, looking to transition their telecoms platform a CCaaS environment * Salary up to £60,000 * Fully remote role, with rare site visits * CCaaS, VoIP, SIP, PBX, MPLS, network security, firewalls * Opportunity to lead the project of transferring across to a CCaaS solution A continuously growing organisation who are a leader within their industry. What you will be doing? * Complete support of the Telecom and VoIP systems for the organisation * Manage the project of managing and implementing the new CCaaS solution * Monitor system for performance and having a key eye on uptime and efficiency * Diagnosing and resolving any faults that lie within the VoIP network, which includes PBX, SIP and the new Cloud based CCaaS solution * Maintain communication and documentation for the wider organisation We need you to have
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