What does an IT Administrator do?

Compared to, say, NASA Command Pilot or Memory Augmentation Surgeon, the humble two-worded title of IT Administrator may not sound the most exciting or complicated job in the world. Still, it would be a mistake to let that fool you as it’s one of the most professionally adaptable and important job titles out there. Why is that? What do you need to become one? What does the job actually entail? And where can it take you in your career?

IT Administrator

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Essential skills

It doesn’t take a rocket scientist to deduce that you’ll need excellent IT and administrative skills to be an IT Administrator… but some skills will matter more than others for this position:

  • Technical proficiency with all required IT operating systems for advanced problem solving
  • A proven ability to work both independently and as part of a wider team as required
  • Excellent communication and interpersonal skills
  • Impeccable organisation skills, with an emphasis on time-keeping, detail and accuracy
  • Creativity and vision to plot, guide and execute future IT infrastructure developments.

Where is an IT administrator likely to work?

Given that pretty much every job these days – bar perhaps, say, a lumberjack – will largely require some form of IT support… basically <<anywhere>>. Career opportunities for an IT administrator are virtually limitless because they are in demand everywhere. Want proof? Well, even a small cross-section of the current Jobsite vacancies for IT administration jobs includes roles with companies specialising in Research & Development, Data Security, Digital Media, Financial Services, Telecommunications, Education, Insurance, Retail, Design & Manufacturing and even Biomedical Software.

What does the day-to-day role involve?

It largely depends on the particular company in question’s requirements, which may in turn be determined by its particular size (IT administrators may work alone or as part of a wider team). Interestingly, though, an IT administrator is largely in control of their own destiny given that a key part of their job revolves around defining what tasks and checks are essential to keep the IT infrastructure up and running smoothly. In theory, then, an IT administrator can be responsible for everything from maintaining servers, networks and telephones to installing and upgrading new hardware/software or even managing resource budgets. This is, of course, in addition to diagnosing – and providing rapid solutions to – general worker support issues. In fact, an IT administrator is something of a hero figure – both in their ability to right wrongs (whether it be through preventative back-ups or the wizard-like recovery of lost systems and/or files) or in protecting people – via maintaining system security and assessing threats from viruses and unauthorised access attempts. Coffee breaks, then, will probably also play an important day-to-day role, too!

What happens next?

What should be clear from the above day-to-day breakdown is that, far from being hidden behind computer screens all day, IT administrators require a close working relationship with other staff, with a particular emphasis on senior management and directors to implement measures that will ensure ongoing growth and smooth operations. Successful IT administrators have two main career progression paths open to them. The main decision is likely to be whether to pursue a career on the technical side, perhaps migrating to an architecture and infrastructure role, or to progress to an IT Manager position.

Do you have the skills necessary for a career as an IT Administrator? Take the next step now with these vacancies.