As a Senior Performance Analyst, youll be a key driver of operational excellence -turning complex data into actionable insights that improve service, efficiency, and compliance across the business. Reporting to the Performance Analytics Manager, youll take the lead on high-impact analysis projects, coach others in best-practice performance reporting, and help build a centre of excellence for operational analytics. Youll partner with stakeholders at every level, from front-line teams to senior leadership, ensuring that performance data is trusted, accessible, and used to make smart, timely decisions. Youll also lead the automation of legacy reporting, modernising tools and processes to create lasting efficiencies and more proactive performance management. This is a great time to be joining us!
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