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About The Role Operating on a hybrid basis out of our Magor office, the IT Service Delivery Manager ensures efficient, secure, and scalable delivery of IT services across the organization. Acting as the single front door for IT services, this role manages service operations, infrastructure, cloud environments, and change processes, while driving automation and continuous improvement. Service Delivery & Operations * Own the end-to-end IT service delivery lifecycle, including incident, problem, change, and request management. * Maintain and improve ITIL-based processes for service management. * Ensure SLAs and OLAs are met across all IT services. * Act as escalation point for major incidents and coordinate resolution. Cloud & Infrastructure Management * Oversee hybrid infrastructure (on-prem and cloud) operations and optimization.
About The Role Operating on a hybrid basis out of our Magor office, the IT Service Delivery Manager ensures efficient, secure, and scalable delivery of IT services across the organization. Acting as the single front door for IT services, this role manages service operations, infrastructure, cloud environments, and change processes, while driving automation and continuous improvement. Service Delivery & Operations * Own the end-to-end IT service delivery lifecycle, including incident, problem, change, and request management. * Maintain and improve ITIL-based processes for service management. * Ensure SLAs and OLAs are met across all IT services. * Act as escalation point for major incidents and coordinate resolution. Cloud & Infrastructure Management * Oversee hybrid infrastructure (on-prem and cloud) operations and optimization.
Who are Tyk, and what do we do? The Tyk API Management platform is helping to drive the connected world and power new products and services. Were changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!) If youve banked online, used an app to check the news, or perhaps even driven a connected car, APIs, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent even Antarctica.
Who are Tyk, and what do we do? The Tyk API Management platform is helping to drive the connected world and power new products and services. Were changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!) If youve banked online, used an app to check the news, or perhaps even driven a connected car, APIs, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent even Antarctica.
Were looking for a talented Full Stack Developer to join our relaxed, close-knit team in Llandudno. This is a hybrid role , with one day per week in the office (in Llandudno, North Wales) and the rest working remotely. Youll be instrumental in shaping and maintaining the platforms that deliver learning to thousands of our users. About the Role Youll be working on our proprietary Learning Management System (LMS) built on PHP (Mezzio / Laminas Framework) , supporting features such as assessments, reporting, certification, and tutor workflows. Youll also work across several WordPress-powered websites that include custom code and integrations with our LMS, payment processors , and other business tools. Youll enhance functionality, performance, and user experience while improving interoperability across our ecosystem.
Were looking for a talented Full Stack Developer to join our relaxed, close-knit team in Llandudno. This is a hybrid role , with one day per week in the office (in Llandudno, North Wales) and the rest working remotely. Youll be instrumental in shaping and maintaining the platforms that deliver learning to thousands of our users. About the Role Youll be working on our proprietary Learning Management System (LMS) built on PHP (Mezzio / Laminas Framework) , supporting features such as assessments, reporting, certification, and tutor workflows. Youll also work across several WordPress-powered websites that include custom code and integrations with our LMS, payment processors , and other business tools. Youll enhance functionality, performance, and user experience while improving interoperability across our ecosystem.