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At Iconology Ltd, we are a forward-thinking Managed Service Provider (MSP) based in Kent, delivering outstanding IT, automation, and AI-driven solutions to clients across diverse industries. At Iconology, dedication and initiative are recognised and rewarded. As our business continues to grow, so do the opportunities for career progression and personal development. If youre passionate about technology, automation, and innovation and youre eager to learn in a fast-paced, team-driven environment, apply today! You will work closely with the IT Tech team and management, gaining the skills and experience to progress into an Apprentice Automation Engineer or IT Systems Technician role
At Iconology Ltd, we are a forward-thinking Managed Service Provider (MSP) based in Kent, delivering outstanding IT, automation, and AI-driven solutions to clients across diverse industries. At Iconology, dedication and initiative are recognised and rewarded. As our business continues to grow, so do the opportunities for career progression and personal development. If youre passionate about technology, automation, and innovation and youre eager to learn in a fast-paced, team-driven environment, apply today! You will work closely with the IT Tech team and management, gaining the skills and experience to progress into an Apprentice Automation Engineer or IT Systems Technician role
About The Role Operating on a hybrid basis out of our Magor office, the IT Service Delivery Manager ensures efficient, secure, and scalable delivery of IT services across the organization. Acting as the single front door for IT services, this role manages service operations, infrastructure, cloud environments, and change processes, while driving automation and continuous improvement. Service Delivery & Operations * Own the end-to-end IT service delivery lifecycle, including incident, problem, change, and request management. * Maintain and improve ITIL-based processes for service management. * Ensure SLAs and OLAs are met across all IT services. * Act as escalation point for major incidents and coordinate resolution. Cloud & Infrastructure Management * Oversee hybrid infrastructure (on-prem and cloud) operations and optimization.
About The Role Operating on a hybrid basis out of our Magor office, the IT Service Delivery Manager ensures efficient, secure, and scalable delivery of IT services across the organization. Acting as the single front door for IT services, this role manages service operations, infrastructure, cloud environments, and change processes, while driving automation and continuous improvement. Service Delivery & Operations * Own the end-to-end IT service delivery lifecycle, including incident, problem, change, and request management. * Maintain and improve ITIL-based processes for service management. * Ensure SLAs and OLAs are met across all IT services. * Act as escalation point for major incidents and coordinate resolution. Cloud & Infrastructure Management * Oversee hybrid infrastructure (on-prem and cloud) operations and optimization.
Were looking for a talented Full Stack Developer to join our relaxed, close-knit team in Llandudno. This is a hybrid role , with one day per week in the office (in Llandudno, North Wales) and the rest working remotely. Youll be instrumental in shaping and maintaining the platforms that deliver learning to thousands of our users. About the Role Youll be working on our proprietary Learning Management System (LMS) built on PHP (Mezzio / Laminas Framework) , supporting features such as assessments, reporting, certification, and tutor workflows. Youll also work across several WordPress-powered websites that include custom code and integrations with our LMS, payment processors , and other business tools. Youll enhance functionality, performance, and user experience while improving interoperability across our ecosystem.
Were looking for a talented Full Stack Developer to join our relaxed, close-knit team in Llandudno. This is a hybrid role , with one day per week in the office (in Llandudno, North Wales) and the rest working remotely. Youll be instrumental in shaping and maintaining the platforms that deliver learning to thousands of our users. About the Role Youll be working on our proprietary Learning Management System (LMS) built on PHP (Mezzio / Laminas Framework) , supporting features such as assessments, reporting, certification, and tutor workflows. Youll also work across several WordPress-powered websites that include custom code and integrations with our LMS, payment processors , and other business tools. Youll enhance functionality, performance, and user experience while improving interoperability across our ecosystem.