Were looking for a Field Delivery Manager to lead a team of engineers delivering exceptional service to customers with a particular focus on one key client, making up around 60% of the role. If you thrive on leading teams, driving performance, and ensuring safe, efficient service delivery, we want to hear from you! * Lead, coach and manage a team of field engineers across multiple sites * Ensure safety, compliance, and outstanding service are maintained at all times * Support and supervise performance to meet operational KPIs and customer expectations * Build strong customer relationships and manage any on-site issues or complaints * Monitor budget performance, cost control, and identify efficiency opportunities * Coordinate call-out rotas, equipment, fleet use, and engineer schedules * Identify training needs, onboard new engineers, and support succession planning
more