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Main Purpose of the Role Working within Perth & Kinross Council is more than a job, it's about being part of something meaningful. It's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch. £41,276 - £45,349 Carpenter House, Perth Are you an experienced AI professional with strong coding skills and expertise in Azure AI services? If so, we're seeking a talented person to join our AI & Automation Team and drive innovation in a forward-thinking council. You'll play a key role in delivering our intelligent automation programme, with a primary focus on building scalable, custom AI solutions using Azure AI services while also leveraging the Microsoft Power Platform for rapid workflow automation.
Main Purpose of the Role Working within Perth & Kinross Council is more than a job, it's about being part of something meaningful. It's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch. £41,276 - £45,349 Carpenter House, Perth Are you an experienced AI professional with strong coding skills and expertise in Azure AI services? If so, we're seeking a talented person to join our AI & Automation Team and drive innovation in a forward-thinking council. You'll play a key role in delivering our intelligent automation programme, with a primary focus on building scalable, custom AI solutions using Azure AI services while also leveraging the Microsoft Power Platform for rapid workflow automation.
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We’re looking for an Implementation Manager to join our growing Implementation team and play a key role in onboarding new EVRi clients. This is a highly visible role where you’ll ensure our customers’ first experience of EVRi is seamless, positive, and sets them up for long-term success. Working closely with the Implementation Team Manager and Senior Implementation Manager, you’ll lead the onboarding of key clients, managing each implementation as a structured project and acting as the bridge between Sales, Client Development, and Operations. You’ll also provide short-term “nursery care” support for existing clients during periods of service strain, helping stabilise performance and identify long-term solutions. Interested? * Lead end-to-end onboarding for key clients with annual volumes of 500k+, ensuring a smooth transition from competitor networks to EVRi.
We’re looking for an Implementation Manager to join our growing Implementation team and play a key role in onboarding new EVRi clients. This is a highly visible role where you’ll ensure our customers’ first experience of EVRi is seamless, positive, and sets them up for long-term success. Working closely with the Implementation Team Manager and Senior Implementation Manager, you’ll lead the onboarding of key clients, managing each implementation as a structured project and acting as the bridge between Sales, Client Development, and Operations. You’ll also provide short-term “nursery care” support for existing clients during periods of service strain, helping stabilise performance and identify long-term solutions. Interested? * Lead end-to-end onboarding for key clients with annual volumes of 500k+, ensuring a smooth transition from competitor networks to EVRi.
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Barchester Healthcare have an opportunity for an IT Service Lead to join our expanding team. We are looking for an experienced, practical, and proactive candidate who will support the integrity of IT services across a portfolio of c. 250 care homes across the UK, as well as services to our support teams. In this vital role, you will ensure that IT teams have the tools to predict and prevent potential issues, and ensure full service is resumed where issues arise. * Proven experience implement scalable, high-availability network solutions (LAN, SD-WAN, Cloud) * Ability to lead network delivery projects; coordinate with vendors and internal teams * Proven experience with network monitoring tools (Wireshark, netcat, Netspot, Qualys, etc.) * STEM degree preferred
Barchester Healthcare have an opportunity for an IT Service Lead to join our expanding team. We are looking for an experienced, practical, and proactive candidate who will support the integrity of IT services across a portfolio of c. 250 care homes across the UK, as well as services to our support teams. In this vital role, you will ensure that IT teams have the tools to predict and prevent potential issues, and ensure full service is resumed where issues arise. * Proven experience implement scalable, high-availability network solutions (LAN, SD-WAN, Cloud) * Ability to lead network delivery projects; coordinate with vendors and internal teams * Proven experience with network monitoring tools (Wireshark, netcat, Netspot, Qualys, etc.) * STEM degree preferred
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Imagine walking into a role where your work directly influences the beating heart of a leading manufacturing site in Glasgow. Our client, known for their innovative approach and commitment to excellence, is at a pivotal point in their journey. They're ready to welcome an IT Manager who's not just looking for a job but is eager to be part of a story of transformation and growth. This is where you come in. Position: IT Manager Location: Glasgow Offer: Upto 50,000 DOE Engagement: Permanent Hours: Monday-Friday - Standard operating hours for the role will be 08:30 - 17:30, however there will be a requirement to be flexible within that to adjust to business demands/ projects/ spending time with the team.
Imagine walking into a role where your work directly influences the beating heart of a leading manufacturing site in Glasgow. Our client, known for their innovative approach and commitment to excellence, is at a pivotal point in their journey. They're ready to welcome an IT Manager who's not just looking for a job but is eager to be part of a story of transformation and growth. This is where you come in. Position: IT Manager Location: Glasgow Offer: Upto 50,000 DOE Engagement: Permanent Hours: Monday-Friday - Standard operating hours for the role will be 08:30 - 17:30, however there will be a requirement to be flexible within that to adjust to business demands/ projects/ spending time with the team.
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A fantastic opportunity has arisen for a Senior IT Problem & Major Incident Manager to join our Glasgow based law firm on a permanent basis. *Have a sound understanding of the ITIL framework and practical experience in operating ITIL-aligned problem management processes. *Significant experience in managing major incidents, including stakeholder communication, incident analysis and resolution, and working in stressful situations. *Mentor Major Incident Managers. *Conduct Major Incident Reviews. *Champion for the problem management practice. *Prevent recurrence of problems through effective problem management. *Facilitate root cause analysis and methodologies. *Ensure effective problem resolution through collaboration. *Ensure accurate problem records and known errors. *Organise and chair meetings related to the practice.
A fantastic opportunity has arisen for a Senior IT Problem & Major Incident Manager to join our Glasgow based law firm on a permanent basis. *Have a sound understanding of the ITIL framework and practical experience in operating ITIL-aligned problem management processes. *Significant experience in managing major incidents, including stakeholder communication, incident analysis and resolution, and working in stressful situations. *Mentor Major Incident Managers. *Conduct Major Incident Reviews. *Champion for the problem management practice. *Prevent recurrence of problems through effective problem management. *Facilitate root cause analysis and methodologies. *Ensure effective problem resolution through collaboration. *Ensure accurate problem records and known errors. *Organise and chair meetings related to the practice.
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Desktop Support Engineer – 1st and 2nd Line – Falkirk– Hybrid - £40,000
Desktop Support Engineer – 1st and 2nd Line – Falkirk– Hybrid - £40,000
Ashdown Group
Falkirk (FK1)
£40000
Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note hybrid working is offered 3 days per week in the Falkirk office and 2 at home. Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365
Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note hybrid working is offered 3 days per week in the Falkirk office and 2 at home. Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365
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We are currently looking for a highly customer-focused and enthusiastic Deskside Support Engineer, with a genuine interest in solving IT issues, to support our client. The successful candidate should be technically competent, have good communication skills, be ready to learn, & thrive in a fast-paced regulated environment. The successful candidate will support desktops and connected devices in office areas, as well as support various pieces of infrastructure including network printers, & network hardware & server hardware in a Hands & Eyes manner. Responsibilities * Working on behalf of DXC Technology. * Providing a wide range of Deskside support to end users in office environments * Work to resolve issues accurately and efficiently, within set targets and in a professional manner * Maintain a dedicated commitment to service quality & customer experience
We are currently looking for a highly customer-focused and enthusiastic Deskside Support Engineer, with a genuine interest in solving IT issues, to support our client. The successful candidate should be technically competent, have good communication skills, be ready to learn, & thrive in a fast-paced regulated environment. The successful candidate will support desktops and connected devices in office areas, as well as support various pieces of infrastructure including network printers, & network hardware & server hardware in a Hands & Eyes manner. Responsibilities * Working on behalf of DXC Technology. * Providing a wide range of Deskside support to end users in office environments * Work to resolve issues accurately and efficiently, within set targets and in a professional manner * Maintain a dedicated commitment to service quality & customer experience
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A major global organisation based in Glasgow (hybrid) are looking for an experienced Senior IT Service Manager, to join their growing operations team. If you're passionate about ITIL, thrive in high-pressure situations, and love driving improvements that make a real impact - then it could be a great fit. The Opportunity You'll be joining a large tech environment where you'll take full ownership of the Problem Management practice while also playing a key role in managing major incidents within the UK. You'll be heavily involved in shaping process, influencing stakeholders, mentoring incident managers, and driving real and measurable change. If you enjoy spotting trends before they become issues, getting to the bottom of recurring problems, and improving how IT teams respond to critical events, you'll be right at home here. What You'll Be Doing
A major global organisation based in Glasgow (hybrid) are looking for an experienced Senior IT Service Manager, to join their growing operations team. If you're passionate about ITIL, thrive in high-pressure situations, and love driving improvements that make a real impact - then it could be a great fit. The Opportunity You'll be joining a large tech environment where you'll take full ownership of the Problem Management practice while also playing a key role in managing major incidents within the UK. You'll be heavily involved in shaping process, influencing stakeholders, mentoring incident managers, and driving real and measurable change. If you enjoy spotting trends before they become issues, getting to the bottom of recurring problems, and improving how IT teams respond to critical events, you'll be right at home here. What You'll Be Doing
Hours: 40 hours per week - Days Salary - £31,000 Location: Inverness, IV2 Our client is a major UK care provider (240+ care homes and 6 hospitals). The IT Support Officer role is integral to the business, based within the IT Help Desk team. Primary Responsibilities * Case Management: Efficiently record, monitor, and follow up on support calls to ensure swift and accurate resolution. * Escalation: Identify and manage situations that require outsourcing to third-party specialists. * Autonomy: Interact with users of varying technical knowledge levels, delivering accessible and easy-to-understand advice. Additional Duties & Requirements * Project Work: Opportunities to contribute to and work on PC, server, and network update and implementation projects across the business. * Travel: Occasional travel, including overnight stays, may be necessary.
Hours: 40 hours per week - Days Salary - £31,000 Location: Inverness, IV2 Our client is a major UK care provider (240+ care homes and 6 hospitals). The IT Support Officer role is integral to the business, based within the IT Help Desk team. Primary Responsibilities * Case Management: Efficiently record, monitor, and follow up on support calls to ensure swift and accurate resolution. * Escalation: Identify and manage situations that require outsourcing to third-party specialists. * Autonomy: Interact with users of varying technical knowledge levels, delivering accessible and easy-to-understand advice. Additional Duties & Requirements * Project Work: Opportunities to contribute to and work on PC, server, and network update and implementation projects across the business. * Travel: Occasional travel, including overnight stays, may be necessary.
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Ready to take your career to the next level with a global leader? Stantec, ranked the #1 engineering consultancy in the NCE listings, is looking for a Senior Technical Specialist/Technical Director . This role can be based in any of our Northern offices. We are searching for a leader to enhance our water network modelling and infrastructure solutions for our clients in the region. You'll play a key role in delivering exciting, long-term projects and strategic resource schemes. About the Role This is an opportunity to provide strategic direction and innovative solutions to complex water infrastructure challenges. As a senior leader, you'll be at the forefront of our business, driving the strategic direction of our water network modelling and developing new capital investment solutions.
Ready to take your career to the next level with a global leader? Stantec, ranked the #1 engineering consultancy in the NCE listings, is looking for a Senior Technical Specialist/Technical Director . This role can be based in any of our Northern offices. We are searching for a leader to enhance our water network modelling and infrastructure solutions for our clients in the region. You'll play a key role in delivering exciting, long-term projects and strategic resource schemes. About the Role This is an opportunity to provide strategic direction and innovative solutions to complex water infrastructure challenges. As a senior leader, you'll be at the forefront of our business, driving the strategic direction of our water network modelling and developing new capital investment solutions.
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About The Role We are looking for a skilled Technical Applications Manager to join Sunbelt Rentals UK, a FTSE 100 company and a market-leading hire equipment organisation. In this new role you will assist in the smooth and efficient running of our Technical operations, ensuring that customer service standards are maintained to the highest possible level. You will be responsible for the execution and delivery of key projects by overseeing activities performed by cross-functional teams, developing solutions, documenting requirements, designing, verifying, and validating in line with clients site project objectives. * Facilitate communication between client / project stakeholders and operational teams including managing dependencies, monitoring progress, and effective risk & issue management.
About The Role We are looking for a skilled Technical Applications Manager to join Sunbelt Rentals UK, a FTSE 100 company and a market-leading hire equipment organisation. In this new role you will assist in the smooth and efficient running of our Technical operations, ensuring that customer service standards are maintained to the highest possible level. You will be responsible for the execution and delivery of key projects by overseeing activities performed by cross-functional teams, developing solutions, documenting requirements, designing, verifying, and validating in line with clients site project objectives. * Facilitate communication between client / project stakeholders and operational teams including managing dependencies, monitoring progress, and effective risk & issue management.
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Job Description At Aberdeen, our ambition is to be the UKs leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industrys best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.
Job Description At Aberdeen, our ambition is to be the UKs leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industrys best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.
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IT Support Engineer
IT Support Engineer
Hays
Cherrybank, Perth (PH1), PH1 1RA
£30000.0 - £35000.0 per annum + £30-35k + benefits
Your new company You will be joining a highly successful service provider operating across the UK and Ireland. They have expanded significantly over the last 10 years and now have more than 25 large sites and employ nearly 800 staff. They have an immediate requirement for an experienced IT Support Engineer to join a small Technology team and work alongside the IT Manager. Your new role As an IT Support Engineer, you will perform a wide variety of infrastructure and support tasks. You will provide 1st, 2nd and possibly 3rd level support for business applications, hardware and networks, What you'll need to succeed * 1st, 2nd and ideallySome 3rd level support experience * Commercial ITSupport/engineer experience * Helpdesk * Windows/O365 * Hardware config andsupport * ExcellentCommunication skills * £28-35k,Perth/Hybrid What you need to do now
Your new company You will be joining a highly successful service provider operating across the UK and Ireland. They have expanded significantly over the last 10 years and now have more than 25 large sites and employ nearly 800 staff. They have an immediate requirement for an experienced IT Support Engineer to join a small Technology team and work alongside the IT Manager. Your new role As an IT Support Engineer, you will perform a wide variety of infrastructure and support tasks. You will provide 1st, 2nd and possibly 3rd level support for business applications, hardware and networks, What you'll need to succeed * 1st, 2nd and ideallySome 3rd level support experience * Commercial ITSupport/engineer experience * Helpdesk * Windows/O365 * Hardware config andsupport * ExcellentCommunication skills * £28-35k,Perth/Hybrid What you need to do now
About The Role Are you an experienced Operations, Depot or Branch Manager ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities. As Service Centre Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved. * Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs
About The Role Are you an experienced Operations, Depot or Branch Manager ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities. As Service Centre Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved. * Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs
A well-established Managed Service Provider in Glasgow are looking to add a talented IT Support Engineer to their team (hybrid). If you enjoy solving problems, speaking with customers, and want to work somewhere that genuinely invests in your development, this is one worth applying for. You'll join a tight-knit support team within a tech company that's growing quickly. You should expect real variety: troubleshooting Microsoft environments, working on networking and internet issues, supporting cloud and UC technologies. You'll take full ownership of tickets, work directly with customers, collaborate with third-party providers, and head onsite when required. Once trained, you'll also join a well-structured on-call rota with generous additional payments.
A well-established Managed Service Provider in Glasgow are looking to add a talented IT Support Engineer to their team (hybrid). If you enjoy solving problems, speaking with customers, and want to work somewhere that genuinely invests in your development, this is one worth applying for. You'll join a tight-knit support team within a tech company that's growing quickly. You should expect real variety: troubleshooting Microsoft environments, working on networking and internet issues, supporting cloud and UC technologies. You'll take full ownership of tickets, work directly with customers, collaborate with third-party providers, and head onsite when required. Once trained, you'll also join a well-structured on-call rota with generous additional payments.
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We're looking for an experienced 2nd Line Application Support Analyst to work in our Digital department. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold Clark is easy to do business with and remains one of the leaders in the car retail and mobility industry. Why choose us? * 33 days' annual leave * Hybrid working * Generous employee discounts * Private healthcare * Workplace pension * Extensive training opportunities to grow and develop your skills * ...and much more Hours Full time: Monday - Friday, 37.5 hours from 8.30am - 6pm You will be required to provide rotational weekend cover, along with rotation cover for sales month end (12pm - 8pm). You may also be asked to provide weekend cover for sales and aftersales staff at our branches on a rota basis. Location
We're looking for an experienced 2nd Line Application Support Analyst to work in our Digital department. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold Clark is easy to do business with and remains one of the leaders in the car retail and mobility industry. Why choose us? * 33 days' annual leave * Hybrid working * Generous employee discounts * Private healthcare * Workplace pension * Extensive training opportunities to grow and develop your skills * ...and much more Hours Full time: Monday - Friday, 37.5 hours from 8.30am - 6pm You will be required to provide rotational weekend cover, along with rotation cover for sales month end (12pm - 8pm). You may also be asked to provide weekend cover for sales and aftersales staff at our branches on a rota basis. Location
PREMIUMEQUALITY BOOST
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IT Infrastructure Engineer
IT Infrastructure Engineer
Henderson Scott
Edinburgh (EH1)
£40000 - £45000.00 per annum + bonus, pension + many more
About the Opportunity Are you a talented IT Infrastructure Engineer looking for a challenging new role where your generalist Microsoft/Windows expertise, coupled with a focus on cyber security, will make a real impact? We are a rapidly growing organisation based in Edinburgh and are looking for a motivated engineer to join our small, dynamic team. This is a crucial role where you'll maintain, secure, and enhance our core IT services, focusing particularly on Intune, patch management, and network defence. If you thrive in a hybrid environment, are passionate about reliable IT services, and see security as a foundational element of infrastructure, we want to hear from you! What You'll Be Doing System Administration: Providing end-to-end administration, maintenance, and support for our Windows Server environment, including Active Directory and Microsoft 365 services.
About the Opportunity Are you a talented IT Infrastructure Engineer looking for a challenging new role where your generalist Microsoft/Windows expertise, coupled with a focus on cyber security, will make a real impact? We are a rapidly growing organisation based in Edinburgh and are looking for a motivated engineer to join our small, dynamic team. This is a crucial role where you'll maintain, secure, and enhance our core IT services, focusing particularly on Intune, patch management, and network defence. If you thrive in a hybrid environment, are passionate about reliable IT services, and see security as a foundational element of infrastructure, we want to hear from you! What You'll Be Doing System Administration: Providing end-to-end administration, maintenance, and support for our Windows Server environment, including Active Directory and Microsoft 365 services.
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Company Description At Turner & Townsend were passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world. Job Description We are looking for individuals who can demonstrate a number or all of the following points, in relation to Heat Network (HN) and wider Distributed Energy (DE) projects or programmes.
Company Description At Turner & Townsend were passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world. Job Description We are looking for individuals who can demonstrate a number or all of the following points, in relation to Heat Network (HN) and wider Distributed Energy (DE) projects or programmes.
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Project Manager Software / Hardware
Project Manager Software / Hardware
Rise Technical
Linlithgow, West Lothian
Bonus + Healthcare + Shares
(Hybrid -2 days per week onsite, Tuesdays & Thursdays) Very Competitive Salary + 32 Days Holiday + Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours + 5% Pension Excellent opportunity for an experienced Project Manager to join a growing and innovative R&D organisation, renowned for its supportive culture and investment in cutting-edge product development. This company is a well-established, international technology specialist developing advanced test and measurement solutions used by telecoms and network operators across the globe. With continued growth in product portfolio and capability, this is an ideal time to join and make a real impact on the future success of the business.
(Hybrid -2 days per week onsite, Tuesdays & Thursdays) Very Competitive Salary + 32 Days Holiday + Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours + 5% Pension Excellent opportunity for an experienced Project Manager to join a growing and innovative R&D organisation, renowned for its supportive culture and investment in cutting-edge product development. This company is a well-established, international technology specialist developing advanced test and measurement solutions used by telecoms and network operators across the globe. With continued growth in product portfolio and capability, this is an ideal time to join and make a real impact on the future success of the business.
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Service Desk Consultant - Level 2
Service Desk Consultant - Level 2
Technology Services Group
Glasgow (G1)
Up to £40000 per annum + Bonus
Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we?
Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we?
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We are looking for anInfrastructure Engineer Consultingto join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass delivering real-world solutions that make a difference for our clients. Youll get involved in everything from project planning through to delivery and handover, all while working alongside a supportive and knowledgeable team. Typical projects include a mix of on-premise and cloud work, so no two days are the same. You might be configuring new cloud services, migrating Microsoft 365 environments, deploying or upgrading virtual servers, installing and securing firewalls, setting up VPNs, or implementing backup and disaster recovery solutions.
We are looking for anInfrastructure Engineer Consultingto join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass delivering real-world solutions that make a difference for our clients. Youll get involved in everything from project planning through to delivery and handover, all while working alongside a supportive and knowledgeable team. Typical projects include a mix of on-premise and cloud work, so no two days are the same. You might be configuring new cloud services, migrating Microsoft 365 environments, deploying or upgrading virtual servers, installing and securing firewalls, setting up VPNs, or implementing backup and disaster recovery solutions.
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Location: Fully remote occasional travel to client site. Type: Contract Are you passionate about delivering world-class technical support and solving complex challenges? Were looking for an experienced Technical Support Engineer to join our dynamic team and provide exceptional service for cutting-edge API-based microservices powering fintech solutions. What Youll Do * Be the go-to expert for clients, ensuring a seamless support experience from start to resolution. * Troubleshoot technical issues across APIs, microservices, software components, and networks. * Collaborate with engineering, product, and cloud operations teams to resolve complex problems. * Maintain and evolve support processes, tools, and documentation as technology advances. * Monitor support metrics, share insights, and drive continuous improvement.
Location: Fully remote occasional travel to client site. Type: Contract Are you passionate about delivering world-class technical support and solving complex challenges? Were looking for an experienced Technical Support Engineer to join our dynamic team and provide exceptional service for cutting-edge API-based microservices powering fintech solutions. What Youll Do * Be the go-to expert for clients, ensuring a seamless support experience from start to resolution. * Troubleshoot technical issues across APIs, microservices, software components, and networks. * Collaborate with engineering, product, and cloud operations teams to resolve complex problems. * Maintain and evolve support processes, tools, and documentation as technology advances. * Monitor support metrics, share insights, and drive continuous improvement.
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Why choose us? Choosing to work for SMS means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy working closely with private and public sector partners we are playing a critical role in transforming and decarbonising the UK economy by 2050. What's in it for you? * 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell) * Hybrid working options. * Automatic enrolment onto our Employee Participation Scheme. * Enhanced Maternity leave. Paternity and Adoption leave. * 24/7 free and confidential employee assistance service.
Why choose us? Choosing to work for SMS means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy working closely with private and public sector partners we are playing a critical role in transforming and decarbonising the UK economy by 2050. What's in it for you? * 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell) * Hybrid working options. * Automatic enrolment onto our Employee Participation Scheme. * Enhanced Maternity leave. Paternity and Adoption leave. * 24/7 free and confidential employee assistance service.
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Location: Central Belt, Scotland Salary: c. £45,000 + benefits Department: Technical Reports to: Technical Manager / Head of Technical About the Role We are looking for a detail-driven Technical services Manager to support and strengthen the sites Quality Management System (QMS) and technical compliance. This role is key to ensuring our food safety systems, documentation, and audit readiness remain robust, accurate, and up to date. Youll work closely with the wider Technical team, Production, Engineering, and NPD acting as the systems specialist who keeps the factory audit-ready and aligned with customer and legislative requirements. Key ResponsibilitiesQuality Management System & Compliance * Maintain, review, and improve the sites QMS, ensuring documents are current, controlled, and compliant with BRCGS and customer standards.
Location: Central Belt, Scotland Salary: c. £45,000 + benefits Department: Technical Reports to: Technical Manager / Head of Technical About the Role We are looking for a detail-driven Technical services Manager to support and strengthen the sites Quality Management System (QMS) and technical compliance. This role is key to ensuring our food safety systems, documentation, and audit readiness remain robust, accurate, and up to date. Youll work closely with the wider Technical team, Production, Engineering, and NPD acting as the systems specialist who keeps the factory audit-ready and aligned with customer and legislative requirements. Key ResponsibilitiesQuality Management System & Compliance * Maintain, review, and improve the sites QMS, ensuring documents are current, controlled, and compliant with BRCGS and customer standards.
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Excellent opportunity for ServiceNow ITOM Developer to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres, End User Computing, Service Desk, Network Services and Environment Management Services. We are open to considering qualified candidates from other locations who possess the skills and experience required for the role. * Understand Know how ServiceNow will generate Service Mapping tree using Dynatrace tags which will show holistic view of the impact caused by an incident or event in ServiceNow (from Dynatrace) * Needs to understand the Service Graph Connector for Dynatrace
Excellent opportunity for ServiceNow ITOM Developer to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres, End User Computing, Service Desk, Network Services and Environment Management Services. We are open to considering qualified candidates from other locations who possess the skills and experience required for the role. * Understand Know how ServiceNow will generate Service Mapping tree using Dynatrace tags which will show holistic view of the impact caused by an incident or event in ServiceNow (from Dynatrace) * Needs to understand the Service Graph Connector for Dynatrace