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We’re looking for an Implementation Manager to join our growing Implementation team and play a key role in onboarding new EVRi clients. This is a highly visible role where you’ll ensure our customers’ first experience of EVRi is seamless, positive, and sets them up for long-term success. Working closely with the Implementation Team Manager and Senior Implementation Manager, you’ll lead the onboarding of key clients, managing each implementation as a structured project and acting as the bridge between Sales, Client Development, and Operations. You’ll also provide short-term “nursery care” support for existing clients during periods of service strain, helping stabilise performance and identify long-term solutions. Interested? * Lead end-to-end onboarding for key clients with annual volumes of 500k+, ensuring a smooth transition from competitor networks to EVRi.
We’re looking for an Implementation Manager to join our growing Implementation team and play a key role in onboarding new EVRi clients. This is a highly visible role where you’ll ensure our customers’ first experience of EVRi is seamless, positive, and sets them up for long-term success. Working closely with the Implementation Team Manager and Senior Implementation Manager, you’ll lead the onboarding of key clients, managing each implementation as a structured project and acting as the bridge between Sales, Client Development, and Operations. You’ll also provide short-term “nursery care” support for existing clients during periods of service strain, helping stabilise performance and identify long-term solutions. Interested? * Lead end-to-end onboarding for key clients with annual volumes of 500k+, ensuring a smooth transition from competitor networks to EVRi.
FEATURED
City: Kingston upon Hull Essential Home With a trusted portfolio of world-class Air Care, Surface, Laundry and Pest Control products, the Essential Home team's purpose is to Make a House Your Home. Fuelling this newly formed business and leadership team is a diverse and inclusive culture for all. Together, we're shaping a team with a founder mentality: that listens and learns, and that is entrepreneurial, agile, and action oriented. With high-quality brands such as Air Wick, Cillit Bang, Calgon and Mortein, now is an exciting time to join a dynamic company full of purpose, pace and energy, that will create a truly unique learning and career opportunity for all. Research & Development
City: Kingston upon Hull Essential Home With a trusted portfolio of world-class Air Care, Surface, Laundry and Pest Control products, the Essential Home team's purpose is to Make a House Your Home. Fuelling this newly formed business and leadership team is a diverse and inclusive culture for all. Together, we're shaping a team with a founder mentality: that listens and learns, and that is entrepreneurial, agile, and action oriented. With high-quality brands such as Air Wick, Cillit Bang, Calgon and Mortein, now is an exciting time to join a dynamic company full of purpose, pace and energy, that will create a truly unique learning and career opportunity for all. Research & Development
Programming | Survival Apply for this role Creative Assembly is looking for an Engine Programmer (up to Senior) to join our team to work on our new project, a sequel to Alien: Isolation. This role will be based at our studio in Horsham, UK and can be offered as hybrid/in-studio. Further details can be discussed during the recruitment process. This is an excellent opportunity for a talented programmer to join the team behind Alien: Isolation, Halo Wars 2 and the Total War franchise, to create thrilling game experiences in Unreal Engine 5 (UE5). We're building an agile team focused on continuous improvement and the ideal candidate will have a passion for learning, innovation and developing simple, powerful solutions to complicated problems.
Programming | Survival Apply for this role Creative Assembly is looking for an Engine Programmer (up to Senior) to join our team to work on our new project, a sequel to Alien: Isolation. This role will be based at our studio in Horsham, UK and can be offered as hybrid/in-studio. Further details can be discussed during the recruitment process. This is an excellent opportunity for a talented programmer to join the team behind Alien: Isolation, Halo Wars 2 and the Total War franchise, to create thrilling game experiences in Unreal Engine 5 (UE5). We're building an agile team focused on continuous improvement and the ideal candidate will have a passion for learning, innovation and developing simple, powerful solutions to complicated problems.
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Introduction Heathrow is a city within a city a complex ecosystem that provides an astonishing variety of high profile, absorbing work. Not least in mitigating and managing risk in the wider aviation industry to ensure generations to come can enjoy the freedom and excitement of air travel. Our Legal & Business Assurance function brings together legal and business assurance professionals, all committed to living our values. Together, we operate within regulatory and statutory frameworks, always acting responsibly and doing the right thing. Youll be making sure we operate to the highest standards, across the kind of varied projects that you only find in an ever-changing environment like ours. Part of a close-knit and driven team, youll take on work youll both take real pride in and feel passionate about. Apply Now Job Info Job Description
Introduction Heathrow is a city within a city a complex ecosystem that provides an astonishing variety of high profile, absorbing work. Not least in mitigating and managing risk in the wider aviation industry to ensure generations to come can enjoy the freedom and excitement of air travel. Our Legal & Business Assurance function brings together legal and business assurance professionals, all committed to living our values. Together, we operate within regulatory and statutory frameworks, always acting responsibly and doing the right thing. Youll be making sure we operate to the highest standards, across the kind of varied projects that you only find in an ever-changing environment like ours. Part of a close-knit and driven team, youll take on work youll both take real pride in and feel passionate about. Apply Now Job Info Job Description
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Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer.
Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer.
Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer.
Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer.
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London JR024826 We are looking to hire an Associate or Vice President within the Firm Risk Management's EMEA Risk Reporting function which is a London based team dedicated in providing a diverse range of responsibilities related to performing detailed risk analysis, creating comprehensive risk reports, and designing and implementing strategic reporting solutions. The candidate will cover report design and development, handle risk data analysis, visualization and automation whilst supporting key stakeholders such as senior management, risk committees, risk managers and the regulators. The London Risk Reporting team works collaboratively with Risk Reporting teams globally (across Frankfurt, Budapest, Mumbai & New York).
London JR024826 We are looking to hire an Associate or Vice President within the Firm Risk Management's EMEA Risk Reporting function which is a London based team dedicated in providing a diverse range of responsibilities related to performing detailed risk analysis, creating comprehensive risk reports, and designing and implementing strategic reporting solutions. The candidate will cover report design and development, handle risk data analysis, visualization and automation whilst supporting key stakeholders such as senior management, risk committees, risk managers and the regulators. The London Risk Reporting team works collaboratively with Risk Reporting teams globally (across Frankfurt, Budapest, Mumbai & New York).
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Location/s: Bristol, Reading, Brighton, Leeds, Cambridge, London, Manchester, Cardiff; UK Recruiter contact: Nicola Coyle Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, youre surrounded by global specialists who want to combine their expertise and champion you to be your best.
Location/s: Bristol, Reading, Brighton, Leeds, Cambridge, London, Manchester, Cardiff; UK Recruiter contact: Nicola Coyle Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, youre surrounded by global specialists who want to combine their expertise and champion you to be your best.
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Job Description Start here. Grow here. We are seeking a full-time ICT Associate Director within the Building Engineering Division. This role is to be based in one of AECOMs UK Offices As part of AECOMs Security & Technology team, the group provides ICT design and support services to complement and enhance the design activities of the Mechanical and Electrical teams. The role covers the design of ICT systems across various industry sectors, including office fit-out, mixed-use, industrial, and multiple government organisations. You will have a solid foundation of understanding or analysis of client business practices and goals. Developed and formulated solutions to client problems on assigned projects. Under general direction, be responsible for creating work plans and task definitions. Have broad technical knowledge but possess an area of specialization or focus.
Job Description Start here. Grow here. We are seeking a full-time ICT Associate Director within the Building Engineering Division. This role is to be based in one of AECOMs UK Offices As part of AECOMs Security & Technology team, the group provides ICT design and support services to complement and enhance the design activities of the Mechanical and Electrical teams. The role covers the design of ICT systems across various industry sectors, including office fit-out, mixed-use, industrial, and multiple government organisations. You will have a solid foundation of understanding or analysis of client business practices and goals. Developed and formulated solutions to client problems on assigned projects. Under general direction, be responsible for creating work plans and task definitions. Have broad technical knowledge but possess an area of specialization or focus.
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary The Enterprise Risk Management (ERM) team is looking for a Director, Risk Assessment to facilitate business unit risk assessments across the Company, partnering with first line risk teams and other key stakeholders in all businesses and functions.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary The Enterprise Risk Management (ERM) team is looking for a Director, Risk Assessment to facilitate business unit risk assessments across the Company, partnering with first line risk teams and other key stakeholders in all businesses and functions.
Job Description Start here. Grow here. We are seeking a full-time ICT Associate Director within the Building Engineering Division. This role is to be based in one of AECOMs UK Offices As part of AECOMs Security & Technology team, the group provides ICT design and support services to complement and enhance the design activities of the Mechanical and Electrical teams. The role covers the design of ICT systems across various industry sectors, including office fit-out, mixed-use, industrial, and multiple government organisations. You will have a solid foundation of understanding or analysis of client business practices and goals. Developed and formulated solutions to client problems on assigned projects. Under general direction, be responsible for creating work plans and task definitions. Have broad technical knowledge but possess an area of specialization or focus.
Job Description Start here. Grow here. We are seeking a full-time ICT Associate Director within the Building Engineering Division. This role is to be based in one of AECOMs UK Offices As part of AECOMs Security & Technology team, the group provides ICT design and support services to complement and enhance the design activities of the Mechanical and Electrical teams. The role covers the design of ICT systems across various industry sectors, including office fit-out, mixed-use, industrial, and multiple government organisations. You will have a solid foundation of understanding or analysis of client business practices and goals. Developed and formulated solutions to client problems on assigned projects. Under general direction, be responsible for creating work plans and task definitions. Have broad technical knowledge but possess an area of specialization or focus.
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About the role National Grid Electricity Transmission (NGET) is at the heart of energy in the UK. The electricity we provide gets the nation to work, powers schools and brings energy to life. Our energy network connects the nation, so it is essential that it is continually evolving, advancing, and improving. Join Our Team as an OT Second Line Senior Assurance Analyst at NGET! Are you ready to make a significant impact on the UK's energy future? NGET is looking for a dedicated OT Second Line Senior Assurance Analyst to strengthen our risk and control environment. In this pivotal role, you will provide independent oversight, challenge, and support to help us achieve our strategic objectives. Why NGET? As part of our team, you will play a central role in delivering the NGET Assurance Plan and embedding the Enterprise Risk Management (ERM) Framework.
About the role National Grid Electricity Transmission (NGET) is at the heart of energy in the UK. The electricity we provide gets the nation to work, powers schools and brings energy to life. Our energy network connects the nation, so it is essential that it is continually evolving, advancing, and improving. Join Our Team as an OT Second Line Senior Assurance Analyst at NGET! Are you ready to make a significant impact on the UK's energy future? NGET is looking for a dedicated OT Second Line Senior Assurance Analyst to strengthen our risk and control environment. In this pivotal role, you will provide independent oversight, challenge, and support to help us achieve our strategic objectives. Why NGET? As part of our team, you will play a central role in delivering the NGET Assurance Plan and embedding the Enterprise Risk Management (ERM) Framework.
About us At National Grid, we light up the world by harnessing the unique strengths of our people. Join us as a Governance and Performance Lead to be part of a team that's driving forward the energy transition, creating a brighter, more sustainable future for all. Unleash your superpower and bring energy to life. National Grid is hiring a Governance and Performance Lead - This position is based from our Warwick or Sheffield office however we offer flexible hybrid working options. Job Purpose The role is to support the Construction Strategy Performance Manager; this individual will be responsible for overseeing reporting and governance arrangements on behalf of Construction Strategy.
About us At National Grid, we light up the world by harnessing the unique strengths of our people. Join us as a Governance and Performance Lead to be part of a team that's driving forward the energy transition, creating a brighter, more sustainable future for all. Unleash your superpower and bring energy to life. National Grid is hiring a Governance and Performance Lead - This position is based from our Warwick or Sheffield office however we offer flexible hybrid working options. Job Purpose The role is to support the Construction Strategy Performance Manager; this individual will be responsible for overseeing reporting and governance arrangements on behalf of Construction Strategy.
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Kickstart your career in risk management with Stantec! At Stantec, we help deliver some of the UKs most exciting infrastructure projects across Water, Energy and Transport. Our Risk Management team supports complex projects and programmes by identifying and managing risks that keep projects on track successful. Were looking for enthusiastic individuals with experience in PMO, Project Controls or similar roles who are keen to develop their expertise in risk management. If youve had exposure to risk processes and want to take the next step, this is your chance. * Support risk workshops and help capture and analyse project risks * Assist in developing risk registers and reporting for projects and programmes * Learn advanced techniques such as Quantitative Cost and Schedule Risk Analysis (QCRA/QSRA) * Collaborate with experienced risk managers and project controls teams
Kickstart your career in risk management with Stantec! At Stantec, we help deliver some of the UKs most exciting infrastructure projects across Water, Energy and Transport. Our Risk Management team supports complex projects and programmes by identifying and managing risks that keep projects on track successful. Were looking for enthusiastic individuals with experience in PMO, Project Controls or similar roles who are keen to develop their expertise in risk management. If youve had exposure to risk processes and want to take the next step, this is your chance. * Support risk workshops and help capture and analyse project risks * Assist in developing risk registers and reporting for projects and programmes * Learn advanced techniques such as Quantitative Cost and Schedule Risk Analysis (QCRA/QSRA) * Collaborate with experienced risk managers and project controls teams
Role Purpose As Group Director, Head of Security Architecture, youll be a core member of the LSEG Cyber Security team. Principal Security architecture a team of engineers who ensure security is build in to all projects across the group. Each architect is aligned to our business units and builds a deep relationship with the teams in that unit. Security Architecture Design a central function that delivers design patterns to ensure a consistent implementation of our controls across the group. This team researches new technologies, and provides guidance on how to secure them. They also run a project to provide a risk posture review across the application portfolio against our standards. This team also runs design forums, assists in policy and standard creation, and provides consulting on hard security problems as needed.
Role Purpose As Group Director, Head of Security Architecture, youll be a core member of the LSEG Cyber Security team. Principal Security architecture a team of engineers who ensure security is build in to all projects across the group. Each architect is aligned to our business units and builds a deep relationship with the teams in that unit. Security Architecture Design a central function that delivers design patterns to ensure a consistent implementation of our controls across the group. This team researches new technologies, and provides guidance on how to secure them. They also run a project to provide a risk posture review across the application portfolio against our standards. This team also runs design forums, assists in policy and standard creation, and provides consulting on hard security problems as needed.
Glasgow JR023245 Cyber Response Platforms is looking for an experienced (10+ years) cyber-security professional to join their team as a SIEM lead. Our ideal candidate has hands-on experience in computer network defence working either in a Security Operations Center or Cyber Incident Response Team. You will lead a team of technologists and cyber-security professionals that are dedicated to improving the coverage, quality and automation of cyber-security detection and response. Primary Responsibilities * Supervise and govern the development of analytics in Splunk (SPL) or Elastic Search (EQL) to detect actionable security alerts * Develop and fine-tune advanced detection rules, alerting mechanisms, and use cases to identify and respond to sophisticated security threats
Glasgow JR023245 Cyber Response Platforms is looking for an experienced (10+ years) cyber-security professional to join their team as a SIEM lead. Our ideal candidate has hands-on experience in computer network defence working either in a Security Operations Center or Cyber Incident Response Team. You will lead a team of technologists and cyber-security professionals that are dedicated to improving the coverage, quality and automation of cyber-security detection and response. Primary Responsibilities * Supervise and govern the development of analytics in Splunk (SPL) or Elastic Search (EQL) to detect actionable security alerts * Develop and fine-tune advanced detection rules, alerting mechanisms, and use cases to identify and respond to sophisticated security threats
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About Zscaler Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debatewere focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where youre enabled to do your best work and embrace your potential.
About Zscaler Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debatewere focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where youre enabled to do your best work and embrace your potential.
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Job Title: Microsoft Teams SME Location: London Job Type: Contract (Inside IR35) Join Tata Consultancy Services (TCS), a global leader in technology-driven business transformation. As a Microsoft Teams SME, you will play a pivotal role in supporting high-profile clients, including some of the biggest brands in the UK and worldwide. You will be based 100% onsite in London, working on innovative projects that make a meaningful impact on businesses and their communities. * Support daily customer operations for Microsoft Teams, Telephony (Peer-Peer), and Audio Conference services. * Troubleshoot and configure Teams (including Channels, Private Channels, and membership management). * Manage Teams Licensing and Communication Credits. * Implement and troubleshoot retention policies, E-911, and device-related issues.
Job Title: Microsoft Teams SME Location: London Job Type: Contract (Inside IR35) Join Tata Consultancy Services (TCS), a global leader in technology-driven business transformation. As a Microsoft Teams SME, you will play a pivotal role in supporting high-profile clients, including some of the biggest brands in the UK and worldwide. You will be based 100% onsite in London, working on innovative projects that make a meaningful impact on businesses and their communities. * Support daily customer operations for Microsoft Teams, Telephony (Peer-Peer), and Audio Conference services. * Troubleshoot and configure Teams (including Channels, Private Channels, and membership management). * Manage Teams Licensing and Communication Credits. * Implement and troubleshoot retention policies, E-911, and device-related issues.
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Senior Data Protection Specialist - 18 month FTC
Senior Data Protection Specialist - 18 month FTC
Coventry Building Society
Coventry (CV2), CV2 2PN
Competitive + Benefits
The Group is committed to strong personal data protection in line with UK GDPR, the Data Protection Act, and our core values. Respect is central to everything we do, including how we handle personal data. We have an opportunity to join us on an 18 month FTC as a Data Protection Specialist , this is a critical role in supportingour multi-year strategy to manage data protection risks and ensure compliance. The role will be responsible for leading and maintaining adherence to UK GDPR and the Data Protection Act 2018, ensuring that personal data is processed lawfully, fairly, and transparently in line with both legal requirements and the Society's values. The role holder will develop and implement data protection policies and provide expert advice on best practices to mitigate risks.
The Group is committed to strong personal data protection in line with UK GDPR, the Data Protection Act, and our core values. Respect is central to everything we do, including how we handle personal data. We have an opportunity to join us on an 18 month FTC as a Data Protection Specialist , this is a critical role in supportingour multi-year strategy to manage data protection risks and ensure compliance. The role will be responsible for leading and maintaining adherence to UK GDPR and the Data Protection Act 2018, ensuring that personal data is processed lawfully, fairly, and transparently in line with both legal requirements and the Society's values. The role holder will develop and implement data protection policies and provide expert advice on best practices to mitigate risks.
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About this role Database Hosting Vice President About BlackRock BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. Our Aladdin platform powers trillions in assets and millions of transactions daily, making reliability, scalability, and innovationmission-critical. At BlackRock,werenot just managing data wereshaping the future of financial technology. The Team TheDatabase Hosting Team, part ofPlatform Hosting ServicesunderAladdin Platform Engineering,is responsible forthe reliability, stability, and performance of BlackRocks financial systems. * OLTP and OLAP systemsfor transactional and analytical workloads * Data warehousing and distributed platformsfor large-scale processing * Replication and high availability solutionsensuring resiliency and business continuity Role & Strategic Impact
About this role Database Hosting Vice President About BlackRock BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. Our Aladdin platform powers trillions in assets and millions of transactions daily, making reliability, scalability, and innovationmission-critical. At BlackRock,werenot just managing data wereshaping the future of financial technology. The Team TheDatabase Hosting Team, part ofPlatform Hosting ServicesunderAladdin Platform Engineering,is responsible forthe reliability, stability, and performance of BlackRocks financial systems. * OLTP and OLAP systemsfor transactional and analytical workloads * Data warehousing and distributed platformsfor large-scale processing * Replication and high availability solutionsensuring resiliency and business continuity Role & Strategic Impact
Job title: Incident Manager & MIM Specialist Location:Reading OR London, UK(Onsite-5 days) Type of Employment- Permanent TheIncident Manager & MIM Specialistwill be responsible for managing and resolving critical incidents (P1/P2) across Telco IT systems, ensuring minimal business impact and timely communication. This role demands strong technical coordination, crisis management skills, and the ability to work under pressure in a fast-paced environment. The position requires hands-on experience in ITIL-based incident processes, Telco application support, and exposure to infrastructure and cloud technologies. Key Responsibilities 1. Incident Handling & Coordination * Lead and manage P1/P2 incidents across Telco IT systems (OSS/BSS, Billing, CRM, Provisioning, etc.).
Job title: Incident Manager & MIM Specialist Location:Reading OR London, UK(Onsite-5 days) Type of Employment- Permanent TheIncident Manager & MIM Specialistwill be responsible for managing and resolving critical incidents (P1/P2) across Telco IT systems, ensuring minimal business impact and timely communication. This role demands strong technical coordination, crisis management skills, and the ability to work under pressure in a fast-paced environment. The position requires hands-on experience in ITIL-based incident processes, Telco application support, and exposure to infrastructure and cloud technologies. Key Responsibilities 1. Incident Handling & Coordination * Lead and manage P1/P2 incidents across Telco IT systems (OSS/BSS, Billing, CRM, Provisioning, etc.).
Locations: London and Croydon Recruiter contact: Ainsley Anstess Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, youre surrounded by global specialists who want to combine their expertise and champion you to be your best.
Locations: London and Croydon Recruiter contact: Ainsley Anstess Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, youre surrounded by global specialists who want to combine their expertise and champion you to be your best.
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We are looking for a dynamic and collaborative Technical Support Manager to join our Center of Excellence in Belfast. This hybrid role will lead a team of highly skilled Technical Support Engineers, enhance operational processes, and elevate our customer experience. The ideal candidate will be passionate about people development, service excellence, and driving continuous improvement while fostering a high-performing, customer-centric culture. About the Team Rapid7s Global Support organization works closely with customers to troubleshoot complex issues, improve product supportability, and ensure a seamless experience across the Rapid7 Command Platform. Our Technical Support Engineers partner cross-functionally with Product, Engineering, and Customer Success to deliver timely, quality resolutions and insights that strengthen customer outcomes and reduce support burden.
We are looking for a dynamic and collaborative Technical Support Manager to join our Center of Excellence in Belfast. This hybrid role will lead a team of highly skilled Technical Support Engineers, enhance operational processes, and elevate our customer experience. The ideal candidate will be passionate about people development, service excellence, and driving continuous improvement while fostering a high-performing, customer-centric culture. About the Team Rapid7s Global Support organization works closely with customers to troubleshoot complex issues, improve product supportability, and ensure a seamless experience across the Rapid7 Command Platform. Our Technical Support Engineers partner cross-functionally with Product, Engineering, and Customer Success to deliver timely, quality resolutions and insights that strengthen customer outcomes and reduce support burden.
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Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.? Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve peoples lives. Working in partnership makes it possible to deliver the worlds most impactful projects and programmes as we turn challenge into opportunity and complexity into success.? Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.? We are majority-owned by CBRE Group, Inc., the worlds largest commercial real estate services and investment firm, with our partners holding a significant minority interest.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.? Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve peoples lives. Working in partnership makes it possible to deliver the worlds most impactful projects and programmes as we turn challenge into opportunity and complexity into success.? Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.? We are majority-owned by CBRE Group, Inc., the worlds largest commercial real estate services and investment firm, with our partners holding a significant minority interest.
Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer.
Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer.