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Tunbridge Wells
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London, UK About Us at GoCardless GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK, with additional offices in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you! We're committed to making our hiring process inclusive and accessible.
London, UK About Us at GoCardless GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK, with additional offices in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you! We're committed to making our hiring process inclusive and accessible.
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£60000.00 - £80000.00 per annum + + Bonus & wider package
Your new organisation are a brand new commodities trading business backed by a global investment enterprise and are looking to grow their existing IT function by bringing in a Desktop Support Engineer to support the organisation. The role will be broad in nature, and will be responsible for supporting the IT requirements of the business on hardware, software & trading systems. The successful candidate will be expected to cover server rooms, cabling & physical IT setup as well as scripting and trading systems as well. In order to be successful in this role, you will have strong experience of working within a trading environment as an IT Support Engineer, as well as possessing broader IT support experience in Financial Services. You will be hands on, able to prioritise tasks, and familiar with operating in small to medium organisations.
Your new organisation are a brand new commodities trading business backed by a global investment enterprise and are looking to grow their existing IT function by bringing in a Desktop Support Engineer to support the organisation. The role will be broad in nature, and will be responsible for supporting the IT requirements of the business on hardware, software & trading systems. The successful candidate will be expected to cover server rooms, cabling & physical IT setup as well as scripting and trading systems as well. In order to be successful in this role, you will have strong experience of working within a trading environment as an IT Support Engineer, as well as possessing broader IT support experience in Financial Services. You will be hands on, able to prioritise tasks, and familiar with operating in small to medium organisations.
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To provide technical support and troubleshooting for IT systems and infrastructure. This role involves managing hardware lifecycle activities including auditing, relocating, and decommissioning IT equipment, ensuring compliance with company policies and maintaining operational efficiency across all sites. Supporting BAU and Project work at our Wembley office with the additional requirement to support a new satellite office in Uxbridge. * Diagnose and resolve hardware, software, and network issues. * Escalate unresolved issues to 3rd line support as necessary. * Set up and configure desktops, laptops, mobile devices, and peripherals. * Maintain accurate records of support requests and resolutions. * Assist with user account management (e.g., password resets, access permissions). * Support onboarding/offboarding processes including equipment setup.
To provide technical support and troubleshooting for IT systems and infrastructure. This role involves managing hardware lifecycle activities including auditing, relocating, and decommissioning IT equipment, ensuring compliance with company policies and maintaining operational efficiency across all sites. Supporting BAU and Project work at our Wembley office with the additional requirement to support a new satellite office in Uxbridge. * Diagnose and resolve hardware, software, and network issues. * Escalate unresolved issues to 3rd line support as necessary. * Set up and configure desktops, laptops, mobile devices, and peripherals. * Maintain accurate records of support requests and resolutions. * Assist with user account management (e.g., password resets, access permissions). * Support onboarding/offboarding processes including equipment setup.
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EUC Support Engineer - VIP – London - £40,000 – Hybrid Working O365, D365, Azure, Intune, AD, Exchange, Windows 10/11, LAN, WAN, VPN, MDM, Autopilot EUC Support Engineer, you’ll be the face of IT in our London office—supporting our clients teams, including the Tech Leadership and CEO, with seamless, jargon-free technical assistance. About you. * Be the go-to IT expert in our London office, providing hands-on support and resolving escalations. * Manage and deploy Windows desktop environments using Intune and Autopilot. * Troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices. * Support and mentor 1st/2nd line engineers, contributing to a culture of continuous learning. * Maintain and evolve IT policies, processes, and procedures. * Collaborate with stakeholders and contribute to infrastructure and security maintenance.
EUC Support Engineer - VIP – London - £40,000 – Hybrid Working O365, D365, Azure, Intune, AD, Exchange, Windows 10/11, LAN, WAN, VPN, MDM, Autopilot EUC Support Engineer, you’ll be the face of IT in our London office—supporting our clients teams, including the Tech Leadership and CEO, with seamless, jargon-free technical assistance. About you. * Be the go-to IT expert in our London office, providing hands-on support and resolving escalations. * Manage and deploy Windows desktop environments using Intune and Autopilot. * Troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices. * Support and mentor 1st/2nd line engineers, contributing to a culture of continuous learning. * Maintain and evolve IT policies, processes, and procedures. * Collaborate with stakeholders and contribute to infrastructure and security maintenance.
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IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst
IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst
AWD Online
Battersea, SW11
£28,000 per annum with up to £6,000 Bonus + Benefits
SALARY:£28,000 per annum with up to £6,000 Bonus + Benefits (see below) LOCATION:Battersea, South London (SW11) JOB TYPE:Full-Time, Permanent? ONLINE TEST:To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and youll be invited on to the next stage of the interview process. We have a fantastic new job opportunity for an IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10 / 11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP Working as the IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems to classroom and meeting room technology.
SALARY:£28,000 per annum with up to £6,000 Bonus + Benefits (see below) LOCATION:Battersea, South London (SW11) JOB TYPE:Full-Time, Permanent? ONLINE TEST:To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and youll be invited on to the next stage of the interview process. We have a fantastic new job opportunity for an IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10 / 11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP Working as the IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems to classroom and meeting room technology.
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