Overview Thorn SDS is a niche Managed Service Provider, who is committed to enabling technology organisations and professionals to thrive within the Space, Defence and Security sectors. We are seeking multiple experienced ServiceNow Engineers to join a defence project based on-site in Hereford. The successful candidates will play a key role in the development, configuration, and support of the ServiceNow platform, ensuring it aligns with operational requirements and security standards within a highly regulated environment. Key Responsibilities * Design, configure, and maintain ServiceNow modules (e.g., ITSM, ITOM, CMDB, Incident, Problem, Change). * Develop and implement custom workflows, business rules, UI policies, and integrations. * Support the ongoing optimisation, automation, and enhancement of the ServiceNow platform.
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