Job Title: 3rd Line IT Engineer - MSP Location: Worcester (Hybrid) Salary: Up to £50,000 We're working with a growing Managed Service Provider in Worcester who are seeking an experienced 3rd Line IT Engineer to join their senior technical team. This is an exciting opportunity to manage complex client environments, lead on advanced technical support, and contribute to high-impact IT projects across multiple client sites. Key Responsibilities * Act as an escalation point for 1st and 2nd Line support, resolving complex incidents efficiently. * Provide expert support across desktops, laptops, servers, networking devices, and cloud platforms. * Support and administer Microsoft 365, Azure, Windows Server, Active Directory, and Intune. * Troubleshoot and maintain networking infrastructure, including switches, routers, firewalls, and VPNs.
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